Outbound Flow Champion & Operations Controller

Medline; West Jefferson (OH); On-site; USD 79,000 - 119,000; Full time

Job summary

Medline Industries is seeking a Senior Operations Production Controller to own end-to-end orchestration of outbound order flow in the distribution center. You will apply deep operational and system expertise to independently resolve constraints and optimize wave, allocation, pick, pack, and ship processes.

In this role you will train and lead cross-functional teams, monitor KPIs, and ensure safety, quality, and cost targets while driving continuous improvement.

Qualifications

• 4+ years experience in distribution center or warehouse operations with demonstrated responsibility for complex workflow execution.
• Experience using SAP, Catalyst, or other WMS to manage order flow and resolve exceptions.
• Advanced understanding of warehouse operations, outbound workflow, safety/compliance, and order flow through SAP/Catalyst.
• Advanced analytical and problem solving skills
• Strong communication skills and ability to influence across functions

Responsibilities

• Own the daily execution plan for outbound order flow across wave release, allocation, picking, processing, and shipping. Make real time decisions to adjust workflow, rebalance labor/system constraints, and protect service commitments.
• Diagnose and resolve complex operational flow problems requiring new perspectives beyond established SOPs. Lead defined workstreams or improvement initiatives targeting throughput, cycle time, backlogs, accuracy, or exception reduction.
• Analyze operational data, identify trends, and deliver actionable insights to Operations Leadership. Establish visibility tools (dashboards, threshold triggers) to proactively identify areas for continuous improvement.
• Partner with Operations leadership, Supervisors, Continuous Improvement, Engineering, and Transportation to resolve systemic flow barriers. Influence partners to ensure performance, adoption of best practices, and alignment to KPIs.
• Serve as a subject matter expert in order flow through SAP and Catalyst, understanding upstream and downstream impacts. Develop training and reference materials to strengthen site capability in systems usage related to order flow.
• Provide training and day to day guidance to supervisors, leads, and cross functional partners on best practices for flow control. Act as a resource for other leaders by providing problem solving support and reinforcing standard work.
• Integrate safety, quality, and compliance standards directly into flow processes to ensure efficient and compliant operations. Identify and address risks that impair Safety, Quality, Service, Cost, or People KPIs, collaborating with leadership on sustainable solutions.]
• The Anticipated Salary Range For This Position
• <p>$79,000.00 - $119,000.00 Annual</p><p>The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.</p><p>Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education &amp; training, and tremendous potential with a growing worldwide organization.</p>
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Skills

Independent problem solving

Lead improvement workstreams

Analytical problem solving

Cross-functional communication

Education

Bachelor’s degree in Supply Chain or related field

High school diploma or equivalent

Tools

SAP

Catalyst

WMS

Job description

Medline Industries is seeking a Senior Operations Production Controller to own end-to-end orchestration of outbound order flow in the distribution center. You will apply deep operational and system expertise to independently resolve constraints and optimize wave, allocation, pick, pack, and ship processes.

In this role you will train and lead cross-functional teams, monitor KPIs, and ensure safety, quality, and cost targets while driving continuous improvement.