Senior Outbound Flow Controller

Medline Industries, LP; West Jefferson (OH); On-site; USD 79,000 - 119,000; Full time

Benefits offered by this job

Health insurance

401(k) contributions

Paid time off

Employee development programs

Job summary

Medline Industries, LP is seeking a Senior Operations Production Controller to own end-to-end outbound order flow in the distribution center. You will resolve complex constraints, drive improvements, and ensure service, quality, cost, and safety KPIs are met.

You will lead cross-functional teams, leverage SAP and Catalyst, and develop training materials to strengthen site capability. This role requires strong analytical and leadership skills and a focus on continuous improvement.

Qualifications

• High school diploma or equivalent required.
• 4+ years experience in distribution center or warehouse operations with responsibility for complex workflow execution.
• Experience using SAP, Catalyst, or other WMS to manage order flow and resolve exceptions.
• Advanced understanding of warehouse operations, outbound workflow, safety/compliance, and order flow through SAP/Catalyst.
• Strong communication skills and ability to influence across functions.

Responsibilities

• Own the daily execution plan for outbound order flow across wave release, allocation, picking, processing, and shipping.
• Make real time decisions to adjust workflow, rebalance labor/system constraints, and protect service commitments.
• Prevent or mitigate flow interruptions by anticipating constraints using data signals, system behavior, and floor observations.
• Diagnose and resolve complex operational flow problems requiring new perspectives beyond established SOPs.
• Lead defined workstreams or improvement initiatives targeting throughput, cycle time, backlogs, accuracy, or exception reduction.
• Analyze operational data, identify trends, and deliver actionable insights to Operations Leadership.
• Establish visibility tools (dashboards, threshold triggers) to proactively identify areas for continuous improvement.
• Partner with Operations leadership, Supervisors, Continuous Improvement, Engineering, and Transportation to resolve systemic flow barriers.
• Influence partners to ensure performance, adoption of best practices, and alignment to KPIs.
• Serve as a subject matter expert in order flow through SAP and Catalyst, understanding upstream and downstream impacts.
• Develop training and reference materials to strengthen site capability in systems usage related to order flow.
• Provide training and day to day guidance to supervisors, leads, and cross functional partners on best practices for flow control.

Skills

Independent problem solving

SAP / Catalyst / WMS

Analytical skills

Cross-functional communication

Lead improvement workstreams

Education

High school diploma or equivalent

Bachelor's degree in Supply Chain / Operations / Engineering

Tools

SAP

Catalyst

Job description

Medline Industries, LP is seeking a Senior Operations Production Controller to own end-to-end outbound order flow in the distribution center. You will resolve complex constraints, drive improvements, and ensure service, quality, cost, and safety KPIs are met.

You will lead cross-functional teams, leverage SAP and Catalyst, and develop training materials to strengthen site capability. This role requires strong analytical and leadership skills and a focus on continuous improvement.