Outbound Enrollment Agent

NEPSE Trading; United States; À distance; USD 18 000 - 26 000; Plein temps

Résumé du poste

Five Star Solutions is seeking an Outbound Enrollment Agent to support a fast-paced healthcare enrollment program from a remote location in the United States. This light sales role focuses on helping health-plan members understand and enroll in available programs, using scripted scripts and a reliable CRM workflow.

You will handle outbound calls, document outcomes, and work toward enrollment targets while maintaining a professional, empathetic communication style.

Qualifications

• Previous outbound calling, call center, customer service, sales, or enrollment experience preferred.
• Comfortable following scripted outbound processes while maintaining natural conversation.
• Ability to work independently in a remote environment.

Responsabilités

• Make outbound calls to eligible health-plan members using an automated dialing system.
• Follow established scripts and enrollment procedures accurately.
• Engage members in professional, friendly, and conversational discussions.
• Explain program benefits and enrollment opportunities clearly.
• Address common questions and objections while guiding enrollment.
• Navigate Salesforce CRM and other required systems during calls.
• Document call outcomes and enrollment activity accurately.
• Meet established quality, productivity, and enrollment goals.
• Protect member information and follow privacy and compliance procedures.

Connaissances

Customer Service

Enrollment Services

Healthcare Call Center

Outbound Sales

Telemarketing

Enrollment Agent

CRM Systems

Remote Work

Effective Communication

Active Listening

Outils

Salesforce CRM

Description du poste

# Outbound Enrollment AgentFive Star SolutionsUnited StatesFull timeRemoteUSD 16 – 16Apply by Dec 20, 2026## About the roleFive Star Solutions is seeking Outbound Enrollment Agents to support a fast-paced healthcare enrollment program serving eligible health-plan members. This is a light sales , scripted outbound position focused on helping members understand and enroll in available health programs. This is an exciting opportunity to join a growing program where strong performers can make an immediate impact by helping members while delivering exceptional customer experiences.### Responsibilities* Make outbound calls to eligible health-plan members using an automated dialing system* Follow established scripts and enrollment procedures accurately* Engage members in professional, friendly, and conversational discussions* Explain program### benefits* and enrollment opportunities clearly* Address common questions and objections while keeping the conversation focused on enrollment* Navigate Salesforce CRM and other required systems while speaking with members* Reference general health or prescription-related information already provided in the system without independently collecting sensitive health information* Document call outcomes and enrollment activity accurately* Meet established quality, productivity, and enrollment goals* Protect member information and follow all required privacy and compliance procedures* Qualifications Previous outbound calling, call center, customer service, sales, or enrollment experience preferred* Strong verbal communication and active listening skills* Comfortable following a structured script while maintaining a natural conversation* Ability to confidently handle questions, hesitation, and objections* Professional, patient, and empathetic communication style* Comfortable working with CRM systems and multiple computer applications* Strong attention to detail and accurate documentation skills* Ability to work independently in a remote environment* Reliable attendance and a strong commitment to meeting performance expectations* Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers* Five Star is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program* Originally posted on Himalayas## Required skillsCustomer ServiceEnrollment ServicesHealthcare Call CenterOutbound SalesTelemarketingEnrollment AgentOutbound EnrollmentEnrollment RepresentativeBenefits Enrollment AgentOutbound Call AgentEnrollment SpecialistOutbound Contact RepresentativesalesEmployment type: Full timeLocation: United StatesRemote: RemoteSalary: USD 16 – 16Posted on: Oct 21, 2026Apply by: Dec 20, 2026Source: HimalayasApply on HimalayasYou'll be taken to the original posting to apply directly with the employer. JobsNepal aggregates this listing; the application is handled by the source.