Outbound Customer Service & Data Specialist

Randstad USA; San Antonio (TX); On-site; USD 30,000 - 32,000; Full time

Job summary

Randstad USA in San Antonio is seeking a reliable Customer Service Representative to join our team. You will conduct outbound outreach to business clients, complete structured questionnaires, and evaluate responses to build accurate client scorecards.

Responsibilities include making outbound calls, gathering data, and delivering professional service with attention to detail. The role requires solid communication and basic computer skills, with weekends possible.

Qualifications

• 2 years of experience in a similar role.
• Entry Level position with opportunity to grow.

Responsibilities

• Make outbound calls to clients and businesses to gather essential information.
• Conduct structured surveys and administer detailed client questionnaires.
• Complete evaluation scorecards based on collected data with high accuracy.
• Maintain clear, thorough documentation within our database.
• Deliver professional, empathetic, and engaging service on every call.

Skills

Customer support

Outbound calls

Customer Service

Telephone Etiquette

Active Listening

Basic Computer Skills

Education

High School

Job description

Randstad USA in San Antonio is seeking a reliable Customer Service Representative to join our team. You will conduct outbound outreach to business clients, complete structured questionnaires, and evaluate responses to build accurate client scorecards.

Responsibilities include making outbound calls, gathering data, and delivering professional service with attention to detail. The role requires solid communication and basic computer skills, with weekends possible.