Outbound Carrier Operations Analyst

Rivian; Normal (IL); On-site; USD 63,000 - 72,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid vacation and sick leave

401(k) Plan

Employee Stock Purchase Program

Job summary

Rivian seeks an Associate Carrier Operations Analyst, Outbound Logistics, to optimize finished-vehicle transportation by coordinating with carriers across truck, rail, and ocean modes from Normal, IL. You will focus on data accuracy, capacity planning, and cross-functional alignment to ensure timely deliveries.

This role emphasizes carrier relationship management, process standardization, and proactive problem solving, with regular KPI reviews and collaboration across teams.

Qualifications

• Bachelor's in supply chain or related field or equivalent logistics experience.
• 0-2 years in finished vehicle logistics or rail transport preferred.
• Experience using TMS and yard management platforms.
• Advanced Excel/Google Sheets skills (VLOOKUP, pivots, charts).
• Strong written and verbal communication; capable of presenting to groups.
• Familiar with Google Workspace and Slack.
• Curious, structured, data-driven problem-solver with root-cause focus.
• Ability to collaborate across teams and adapt to changing needs.

Responsibilities

• Oversee carriers to ensure high service standards and on-time delivery for finished vehicles.
• Enter shipment details into TMS and reconcile with BOLs; audit reports.
• Lead capacity planning with carriers, rail facilities, and service centers.
• Review KPIs monthly and implement corrective actions when targets are missed.
• Analyze data to identify inefficiencies and apply root-cause fixes.
• Design, document, and deploy standardized logistics workflows.
• Enforce safety guidelines for personnel and vehicles.
• Partner with IT and Procurement to onboard new carriers.
• Manage carrier damage claims with OBL Claims team.

Skills

TMS knowledge

Excel/Sheets

Written & verbal communication

Cross-functional collaboration

Problem solving

Google Workspace / Slack

Data-driven decision making

Education

Bachelor's degree in supply chain/logistics

Tools

TMS

Yard management systems

Job description

Rivian seeks an Associate Carrier Operations Analyst, Outbound Logistics, to optimize finished-vehicle transportation by coordinating with carriers across truck, rail, and ocean modes from Normal, IL. You will focus on data accuracy, capacity planning, and cross-functional alignment to ensure timely deliveries.

This role emphasizes carrier relationship management, process standardization, and proactive problem solving, with regular KPI reviews and collaboration across teams.