Outbound Call Coordinator - Builder Relations

Park Place Finance, LLC; Austin (TX); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401k with match

In-office gym

Uncapped earning potential

Job summary

Park Place Finance, LLC in Austin, TX seeks an Outbound Call Coordinator to generate builder relationships and financing opportunities. This in-office role involves daily outbound calls to builders, scheduling qualified calls and in-person meetings for Outside Territory Managers, and maintaining CRM history to drive pipeline growth.

You will identify target builders, prepare meeting materials, and follow up to advance relationships, with a base salary plus performance-based bonus.

Qualifications

• 7–10 years' experience with builders, construction lending, or related financing products.
• Proven success in outbound calling and setting qualified appointments.
• Strong phone presence with rapport-building and qualifying prospects.
• Excellent organizational skills and ability to manage a high-volume pipeline.
• Experience with CRM systems (e.g., HubSpot) for tracking communications.
• Self-motivated, target-driven, and able to work daily outbound volume.
• Role requires in-office presence in Austin, TX.

Responsibilities

• Make daily outbound calls (supplemented by email, text, and social outreach) to prospective builders to discuss funding needs and financing opportunities.
• Identify and qualify prospective builders that fit target client profile.
• Schedule qualified calls and in-person meetings for Outside Territory Manager.
• Prepare meetings with background, projects, opportunities, CRM notes, and talking points.
• Follow up with prospective builders to maintain engagement and advance relationships.
• Nurture builder relationships until a financing opportunity is created and handed off.
• Maintain detailed CRM records of communications, notes, and next steps.
• Keep a steady pipeline to fill the Outside Territory Manager's calendar.
• Collaborate with Territory Managers and internal teams to develop builder relationships.

Skills

Outbound calling

Appointment setting

Inside sales

Lead qualification

Phone presence

CRM proficiency

Tools

HubSpot

Job description

The Outbound Call Coordinator is responsible for generating new builder relationships and creating financing opportunities by proactively identifying, contacting, and qualifying prospective builder clients. Working from our Austin office, this person will make consistent outbound calls to prospective and existing builder contacts to set qualified call and in-person meeting appointments for our Outside Territory Managers. This is a phone-first, relationship-building role that fuels the pipeline for our field sales team — it does not involve loan origination, processing, or underwriting.

Key Responsibilities:

• Make daily outbound calls (supplemented by email, text messaging, and social media outreach) to prospective builders to discuss project funding needs and financing opportunities

• Identify and qualify prospective builders that meet Park Place Finance's target client profile

• Schedule qualified calls and in-person meetings for the assigned Outside Territory Manager

• Prepare each meeting so the Outside Territory Manager arrives fully equipped, including:
• Company and builder background
• Current and upcoming projects
• Potential financing opportunities
• CRM history and notes
• Meeting objectives and talking points
• Conduct timely follow-up with prospective builders after meetings to maintain engagement and advance the relationship

• Continue nurturing builder relationships until a qualified financing opportunity is created and handed off

• Maintain accurate, detailed records in the Company's CRM, including all communications, meeting notes, and next steps

• Maintain a consistent pipeline of qualified prospects to keep each Outside Territory Manager's meeting calendar full.

• Collaborate with Outside Territory Managers and other internal departments to support the successful development of new builder relationships

• 7-10 years' experience working with builders, construction lending, or fix-and-flip / bridge loan products required

• Demonstrated success in an outbound calling, appointment-setting, inside sales, or business development role

• Strong phone presence with the ability to quickly build rapport and qualify prospects

• Excellent organizational skills and comfort managing a high-volume, detail-oriented lead pipeline

• Working knowledge of CRM systems (e.g., HubSpot) for tracking communications and next steps

• Self-motivated, target-driven, and comfortable with daily outbound call volume

• Ability to work full-time from our Austin, TX office

This is a full-time, in-office position based in Austin, TX, offering a base salary plus performance-based bonus tied to qualified appointments set and pipeline conversion. Salary based on experience.

Why Join Park Place Finance?

At Park Place Finance, we invest just as much in our people as we do in our borrowers. If you're ready to accelerate your earning potential, sharpen your skills, and thrive in a high-performance, entrepreneurial environment—this is where you belong.

• Best-in-Class Training

• Uncapped Earning Potential & Competitive Compensation Package

• 100% Company-Paid Health Insurance (Medical, Dental, & Vision)

• Retirement with a 4% Match

• In-Office Gym

• Additional Perks & a culture that celebrates your hustle and ambition