Outbound BDC Rep — Energetic Call Center Pro

CarGuys Inc.; Rockford (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

CarGuys Inc. in the United States is seeking a high-energy BDC Rep / Call Center Rep to join us in-office. Full-time preferred, but part-time considered for the right fit.

This role focuses on talking to dealerships and repair shops all day, turning conversations into connections and partners. You’ll be the friendly, confident voice of CarGuys Inc. and keep CRM notes clean and up-to-date.

Qualifications

• Strong communication and customer service skills.
• Confidence talking to business owners and managers.
• Comfort with making outbound calls all day.
• Ability to multitask and stay organized.
• Experience in BDC, call center, or phone-heavy roles.
• A personable, upbeat attitude.

Responsibilities

• Make outbound calls to dealerships and repair shops.
• Build strong, natural relationships with clients.
• Provide updates, follow-ups, and service check-ins.
• Serve as the friendly voice of CarGuys Inc.
• Keep CRM notes clean, organized, and accurate.
• Support recruiting with client communication.
• Deliver a professional, upbeat, personable experience on every call.

Skills

Phone communication

Customer service

Relationship building

Outbound calling

Multitasking

CRM experience

Job description

CarGuys Inc. in the United States is seeking a high-energy BDC Rep / Call Center Rep to join us in-office. Full-time preferred, but part-time considered for the right fit.

This role focuses on talking to dealerships and repair shops all day, turning conversations into connections and partners. You’ll be the friendly, confident voice of CarGuys Inc. and keep CRM notes clean and up-to-date.