Other Service Line - GeoSpatial Sr.Analyst MAP - GSSANL

Ampcus Inc; Reno (NV); On-site; USD 90,000 - 130,000; Full time

Job summary

Bravens Inc., a subsidiary of Ampcus Inc, seeks an experienced L3 Data Center Technician Manager to lead a technical team in Reno, NV. The role focuses on coordinating data center builds and ensuring adherence to approved designs and site standards.

You will act as the primary escalation point, oversee workload, mentor technicians, and collaborate with client stakeholders to deliver reliable, scalable infrastructure solutions.

Qualifications

• 5+ years of data center operations or infrastructure hardware support.
• Proven technical lead with team supervision responsibility.
• Advanced troubleshooting across server hardware and data center deployments.
• Strong communication with management and stakeholders.

Responsibilities

• Act as liaison between technician team, service provider management, and client stakeholders.
• Prioritize work, assign tasks, and manage team workload.
• Review build documentation before project execution and resolve gaps.
• Direct data center build activities and ensure adherence to designs and standards.
• Serve as escalation point for L1/L2 technicians and provide troubleshooting.
• Coordinate with network and infrastructure teams on project execution.
• Define training paths and coach technicians to improve capability.
• Provide technical leadership and supervise people.
• Track progress, communicate risks, and confirm handover.

Skills

Data Center Ops

Technical Leadership

Troubleshooting

Team Coordination

Documentation Review

Job description

Bravens Inc., a wholly owned subsidiary of Ampcus Inc., is an information technology consulting and services company. Bravens is a leader in providing tailored staffing solutions across both IT and non-IT industries. We are in search of a highly motivated candidate to join our talented team and contribute to our ongoing success.

Job Title:

L3 Data Center Technician Manager

Location(s):

Reno - NV

Experience:

5-8 years

Key Responsibilities:

• Act as the primary liaison between the technician team, service provider management, and client stakeholders.
• Prioritize work, assign tasks, and manage team workload across operational support and project builds.
• Review build documentation before project execution and resolve questions, gaps, and dependencies with relevant teams.
• Direct data center build activities and verify adherence to approved designs, procedures, and site standards.
• Serve as the technical escalation point for L1 and L2 technicians and provide advanced troubleshooting and ticket resolution.
• Coordinate with network, infrastructure, and other support teams on project execution and escalations.
• Define training paths aligned with operational standards and coach technicians to improve technical capability.
• Provide technical leadership and people supervision, including guidance on task execution and work quality.
• Track progress, communicate risks and blockers, and confirm completion and handover of assigned activities.

Required Skills and Experience:

• 5 plus years of relevant experience in data center operations or infrastructure hardware support.
• Proven experience as a technical lead with responsibility for team supervision and workload coordination.
• Advanced troubleshooting skills across server hardware, connectivity, and data center deployment activities.
• Ability to review build documentation, guide technical teams, and communicate effectively with management and stakeholders.

Years of Experience:

4 Years.

Detailed Job Description:

Lead daily technical activities and project builds within data center operations. Supervise and guide technicians, manage escalations, and coordinate with client management and supporting teams to deliver work in line with approved standards.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.