OT NOC Administrator

Veriipro; San Antonio (TX); On-site; USD 60,000 - 82,000; Full time

Job summary

Veriipro is seeking an OT NOC Administrator (Tier 1) to monitor and provide first-level support for critical OT environments. You will respond to alarms, perform basic troubleshooting, and escalate issues as needed.

In this role you will work with SCADA, PLCs, and HMIs, document incidents and resolutions, and collaborate with engineering teams. Rotating shifts including nights, weekends, and holidays are required.

Qualifications

• Minimum experience in a NOC or operations center.
• Familiarity with OT systems: SCADA, PLCs, HMIs.
• Experience with monitoring and alerting tools.
• Strong TCP/IP, VLAN, routing and switching knowledge.
• Experience with incident monitoring, troubleshooting, escalation.
• Excellent communication and documentation skills.
• Associate degree in a technical field or equivalent.

Responsibilities

• Monitor OT systems, infrastructure, and alerts.
• Respond to alarms and incidents; perform basic troubleshooting.
• Support OT environments including SCADA, PLCs, HMIs.
• Follow incident response and escalation procedures.
• Document incidents, resolutions, and procedures.
• Assist with patching, performance monitoring, and reporting.
• Collaborate with engineering and technical teams.

Skills

NOC / Ops Center experience

OT systems knowledge

Monitoring & alerting tools

TCP/IP Networking fundamentals

Incident monitoring & troubleshooting

Communication & documentation

Education

Associate degree in a technical field

Equivalent experience

Certifications: Network+/CCNA/ISA 62443

Tools

Monitoring tools

Patch management tools

Job description

We are seeking an OT NOC Administrator (Tier 1) to monitor and provide first-level support for critical Operational Technology (OT) environments. The role includes incident response, basic troubleshooting, documentation, and escalation of complex issues.

Primary Responsibilities

• Monitor OT systems, infrastructure, and alerts.
• Respond to alarms and incidents and perform basic troubleshooting.
• Support OT environments, including SCADA, PLCs, and HMIs.
• Follow incident response and escalation procedures.
• Document incidents, resolutions, and operational procedures.
• Assist with patching, performance monitoring, and reporting.
• Collaborate with engineering and technical teams.

Required Qualifications

• Experience in a NOC, Operations Center, or technical support environment.
• Knowledge of OT systems, SCADA, PLCs, and HMIs.
• Experience with monitoring and alerting tools.
• Strong knowledge of TCP/IP, VLANs, routing, and switching.
• Experience with incident monitoring, troubleshooting, and escalation.
• Strong communication and documentation skills.
• Associate degree in a technical field or equivalent experience.
• Ability to work rotating shifts, including nights, weekends, and holidays.

Preferred Qualifications

• OT cybersecurity or industrial control systems experience.
• Windows Server administration experience.
• Experience with system patching and performance monitoring.
• CompTIA Network+, CCNA, or ISA/IEC 62443 certification.