OT System Administrator

SMC Corporation; Noblesville (IN); On-site; USD 70,000 - 100,000; Full time

Job summary

SMC Corporation seeks an OT Network Administrator to support the Operations Division by managing OT/IT infrastructure across manufacturing and warehouse facilities. You will liaise between Operations and IT, review technologies, troubleshoot issues, and coordinate changes to IT processes to minimize production impact.

The role involves supporting OT environments, HMI/PLC/SCADA systems, and legacy systems, with on-call duties and travel as required.

Qualifications

• Associate degree or relevant work experience in IT.
• 1+ years in OT/IT network administration or similar role.
• Basic ITSM/ITIL foundations knowledge.
• Proficient with operating systems, network systems, and IT architecture.
• Windows system administration and AD/GPO experience.
• Familiar with SaaS concepts (IDM, MFA, M365, ITSM) and SQL Server.

Responsibilities

• Assist with managing, maintaining, and supporting OT/IT network infrastructure and components.
• Act as liaison between Operations and IT teams.
• Review and recommend network technologies, designs, and services.
• Troubleshoot and resolve network, application, and system issues.
• Coordinate IT process changes (AD, backups, firewalls, switches, apps, SQL, VM environment).
• Support current and legacy OT systems and respond to downtime issues.
• Schedule upgrades/maintenance with minimal production impact.
• Support HMI/PLC/SCADA technologies and related systems.
• Other duties as assigned.

Skills

Windows admin

Active Directory GPO

Network fundamentals

DNS/IPAM/NTP

Firewall concepts

MS SQL Server

SaaS concepts (IDM MFA M365 ITSM)

WAN/LAN concepts

ITIL4 foundations

Interpersonal communication

Education

Associate degree in Computer Science / Information Technology

Tools

VMware vSphere

Job description

PURPOSE

The OT Network Administrator will support the Operations Division (Manufacturing and Warehousing) by managing the OT/IT infrastructure in throughout the manufacturing and warehouse distribution facilities.

ESSENTIAL DUTIES

• Assist with managing, maintaining, and supporting the OT/IT network infrastructure and related components
• Act as liaison between the SMC Operational Division and IT teams
• Review and recommend network-related hardware and software technologies, designs, and services
• Troubleshoot and resolve network, application, and system issues
• Coordinate changes to IT processes & systems (examples, Active Directory, backups, firewalls, network switches, software applications, SQL servers, VMWare environment) to minimize operational impact
• Support current and legacy computer systems in OT environment
• Respond to equipment downtime issues in the plant and establish any required outside resources to assist in responding to issues quickly
• Organize and schedule upgrades and maintenance without interruption of production
• Support a variety of technologies such as human-machine interfaces (HMI), programmable logic controllers (PLC), and supervisory control and data acquisition (SCADA)
• Other duties as assigned

PHYSICAL DEMANDS / WORK ENVIRONMENT

• Collaborative team environment in a shared workspace
• Carry a company-provided phone & participate in on-call rotation
• General office, computer room, warehouse, and factory areas
• Off-hours work and travel as required
• Sitting for long periods
• Minimum lifting requirements of 15 pounds

MINIMUM REQUIREMENTS

• Associate degree in Computer Science / Information Technology or relevant work experience
• 1+ years of relevant related experience in a similar role
• Basic understanding of ITSM Principles or ITIL4 Foundations certification
• Must have proficient knowledge of operating systems, network systems, and IT architecture
• Windows systems administration
• Understanding of network threats and appropriate mitigation techniques
• Experience Active Directory Group Policy
• SaaS concepts and technologies (IDM, MFA, M365, ITSM)
• Experience with MS SQL server
• WAN/LAN concepts and technologies
• DNS, IPAM, NTP administration
• Firewall concepts and technologies
• Experience with VMWare, vSphere environments
• Excellent interpersonal communication skills

For internal use only: IT001