OT System Administrator

SMC Automation Canada, LTD; Noblesville (IN); On-site; USD 70,000 - 95,000; Full time

Job summary

SMC Automation Canada, LTD is seeking an OT Network Administrator to manage and support the OT/IT network across manufacturing and warehousing facilities. The role involves collaborating with IT teams, assessing network technologies, and resolving issues to keep production running smoothly.

The ideal candidate has an associate degree or equivalent experience, 1+ year in a similar role, and hands-on knowledge of Windows, AD, SQL, VMware, firewalls, and OT/IT concepts.

Qualifications

• Associate degree in Computer Science or Information Technology or equivalent work experience.

Responsibilities

• Assist in managing, maintaining, and supporting OT/IT network infrastructure.
• Act as liaison between Operations and IT teams.
• Review and recommend network hardware, software, and services.
• Troubleshoot network, application, and system issues in OT environments.
• Coordinate IT process changes (AD, backups, firewalls, switches, SQL servers, VMware) to minimize disruption.
• Support legacy OT systems and respond to plant downtime with appropriate resources.
• Schedule upgrades/maintenance to avoid production interruptions.
• Support technologies like HMI, PLC, and SCADA.
• Other duties as assigned.

Skills

Networking concepts

Windows administration

IT security basics

ITIL4 Foundations

Interpersonal communication

Education

Associate degree in Computer Science / Information Technology

Tools

VMware vSphere

Microsoft SQL Server

Active Directory

Firewalls

DNS

IPAM

NTP

Windows Server

Job description

PURPOSE

The OT Network Administrator will support the Operations Division (Manufacturing and Warehousing) by managing the OT/IT infrastructure in throughout the manufacturing and warehouse distribution facilities.

ESSENTIAL DUTIES

• Assist with managing, maintaining, and supporting the OT/IT network infrastructure and related components
• Act as liaison between the SMC Operational Division and IT teams
• Review and recommend network-related hardware and software technologies, designs, and services
• Troubleshoot and resolve network, application, and system issues
• Coordinate changes to IT processes & systems (examples, Active Directory, backups, firewalls, network switches, software applications, SQL servers, VMWare environment) to minimize operational impact
• Support current and legacy computer systems in OT environment
• Respond to equipment downtime issues in the plant and establish any required outside resources to assist in responding to issues quickly
• Organise and schedule upgrades and maintenance without interruption of production
• Support a variety of technologies such as human-machine interfaces (HMI), programmable logic controllers (PLC), and supervisory control and data acquisition (SCADA)
• Other duties as assigned

PHYSICAL DEMANDS / WORK ENVIRONMENT

• Collaborative team environment in a shared workspace
• Carry a company-provided phone & participate in on-call rotation
• General office, computer room, warehouse, and factory areas
• Off-hours work and travel as required
• Sitting for long periods
• Minimum lifting requirements of 15 pounds

MINIMUM REQUIREMENTS

• Associate degree in Computer Science / Information Technology or relevant work experience
• 1+ years of relevant related experience in a similar role
• Basic understanding of ITSM Principles or ITIL4 Foundations certification
• Must have proficient knowledge of operating systems, network systems, and IT architecture
• Windows systems administration
• Understanding of network threats and appropriate mitigation techniques
• Experience Active Directory Group Policy
• SaaS concepts and technologies (IDM, MFA, M365, ITSM)
• Experience with MS SQL server
• WAN/LAN concepts and technologies
• DNS, IPAM, NTP administration
• Firewall concepts and technologies
• Experience with VMWare, vSphere environments
• Excellent interpersonal communication skills

For internal use only: IT001