Osteria Mozza AM Dining Assistant

Four Seasons; Lanai City (HI); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

Four Seasons Resort Lanai is seeking a passionate Dining Assistant to join our front‑of‑house team. You will help maintain a clean, organized dining environment and assist servers to ensure smooth, efficient service.

You will play a key part in pacing the meal and enhancing the overall guest experience. Responsibilities include anticipating guest needs, responding to concerns promptly, and assisting with table setup, resetting, and turnover during service.

Formación

• Legal work authorization in United States.
• Hospitality industry experience a plus.
• Willingness to work flexible hours, including holidays and weekends.

Responsabilidades

• Anticipate guest needs, respond to concerns, and offer suggestions.
• Clear dishes and reset tables between courses to ensure smooth service.

Descripción del empleo

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Located on the southeastern coast of the pristine island of Lāna'i, lies the secluded retreat of Four Seasons Resort Lāna'i, an oceanfront destination offering travelers a curated, personalized island escape. The five‑star, five‑diamond Resort offers outdoor restaurants, including Nobu Lāna'i, a kid's club, Tennis Garden, cultural programming, beach and pool with spacious seating areas nestled among tropical gardens, Hawanawana spa and luxury retail boutiques. Built on lava outcroppings, the award‑winning Jack Nicklaus‑signature golf course features ocean views on every hole. Island activities, many managed by Four Seasons include sunset sails and whale watch tours, horseback riding, sporting clays and archery, biking, hiking, and aerial adventures at Lanai Adventure Park or learn about Hawaiian wayfinding at the on‑site observatory.

OSTERIA MOZZA AM DINING ASSISTANT

The Four Seasons Resort Lāna'i is looking for passionate individuals, where you will create exceptional guest experiences, showcase your expertise and enthusiasm, and embody the Golden Rule in every interaction.

A Dining Assistant supports the front‑of‑house team by maintaining a clean, organized dining environment and assisting servers to ensure smooth, efficient service. This role helps manage the pace of the meal by removing finished plates and remarking silverware and plates in preparation for upcoming courses, all to enhance the overall guest experience.

Responsibilities include, but are not limited to:

• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Clear used dishes, glassware, and utensils promptly during service; wipe down and sanitize tables between guests; reset tables with clean linens, silverware, plates, and condiments; assist with remarking and setting silverware and plateware for subsequent courses; and transport dirty dishes to the kitchen or dishwashing area.
• Refill water glasses, napkins, and condiments as needed; remove trash; maintain clean, organized side stations; and ensure dining room areas remain clear of used dishes and debris throughout service.
• Restock supplies and maintain par levels for water, juices, sodas, and non‑alcoholic beverages; demonstrate knowledge of coffee, teas, and specialty after‑dinner drinks with proper setup and service vessels; polish silverware and glassware; set up ice buckets, water stations, and complete all side‑station setup and breakdown before and after service.
• Assist with clearing and resetting tables during peak periods; support team members during busy service; help set up dining room sections prior to service to optimize guest flow and reservations; and move chairs and tables weighing up to 50 pounds.
• And More!

ABOUT OSTERIA MOZZA LANA'i

Acclaimed chef Nancy Silverton is known for Los Angeles eateries such as Michelin-starred Osteria Mozza, Pizzeria Mozza and chi SPACCA. Signature dishes include Nancy's Caesar, Ricotta & Egg Raviolo, Grilled Hamachi Spiedino and Alla Benno pizza featuring pineapple in a nod to Lanai's heritage. Salads will feature fresh lettuces from nearby Sensei Farms while pasta is made with local eggs, producing a uniquely rich fresh pasta dough. Breakfast specials include Smoked Salmon Crostone, Sourdough Waffles and Eggs in Purgator.

WHAT TO BRING

• Successful candidate must possess legal work authorization in United States
• The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Holidays and weekends availability is required.
• Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card and Hawaii Food Handler's Card
• Maui Liquor Card Preferred, but not required
• Ability to stand for extended periods, lift up to 50 lbs, and push/pull as needed during shifts
• Maintains a guest‑focused mindset with strong interpersonal and communication skills, effectively upsells to enhance the guest experience, and de