OSS Associate

Sedgwick; United States; Remote; USD 32,000 - 46,000; Full time

Job summary

Sedgwick is seeking an OSS Associate to provide administrative support to the claims department. You will review scanned documents, manage electronic mail, and ensure accurate data entry, contributing to timely claim processing.

Candidates should have a high school diploma, at least one year of office experience, and strong communication and MS Office skills. Sedgwick offers a collaborative environment and opportunities to grow.

Qualifications

• Oral and written communication skills required.
• PC literate, including Microsoft Office products.
• Analytical and interpretive skills needed.
• Organizational and interpersonal skills important.
• Ability to work in a team environment.
• Ability to meet or exceed performance competencies.

Responsibilities

• Reviews scanned documents for key data.
• Researches and processes electronic mail; modifies documents to correct claim and/or responsible party.
• Adheres to Best Practices and follows indexing protocol.
• Maintains service level agreements and meets production goals.

Skills

Oral and written communication skills

PC literate

Analytical and interpretive skills

Organizational skills

Interpersonal skills

Teamwork

Ability to meet deadlines

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

By joining Sedgwick, you’ll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

OSS Associate

PRIMARY PURPOSE :To provide administrative support to the claims department.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Reviews scanned documents for key data.
• Researches and processes electronic mail; modifies documents to correct claim and/or responsible party.
• Adheres to Best Practices and follows indexing protocol.
• Maintains service level agreements and meets production goals.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization’s quality program(s).

QUALIFICATIONS

Education & Licensing
High School Diploma or GED required.

Experience
One (1) year of general office experience or equivalent combination of education and experience required.Claims experience preferred.

Skills & Knowledge

• Oral and written communication skills
• PC literate, including Microsoft Office products
• Analytical and interpretive skills
• Organizational skills
• Interpersonal skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.They are not intended to constitute a comprehensive list of functions, duties, or local variances.Management retains the discretion to add or to change the duties of the position at any time.

Sedgwickis an Equal Opportunity Employer and a Drug-Free Workplace.