OS&D Resolution Specialist

A. Duie Pyle, Inc.; Chester, Northern (Delaware County, KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Weekly pay

Mon-Fri 8:00 AM start

Paid vacation PTO and holidays

Medical, Dental, Vision and Life

401(k) with company match

Profit sharing

Short/Long term disability

Wellness programs

Job summary

A. Duie Pyle is seeking an OS&D (Over, Short & Damage) Representative to join our team.

This role is responsible for performing quality control inspections on our freight shipments and fielding calls about delivery discrepancies to resolve problems, ensuring accurate documentation and communication. The position requires strong attention to detail and excellent communication to interface with drivers, customers, and terminals.

Qualifications

• Ability to interface effectively with Pyle personnel and customers.
• Previous dock and or warehouse operations experience preferred.
• Strong communication skills; ability to demonstrate a customer first mentality.
• Strong attention to detail.

Responsibilities

• Field calls from drivers regarding delivery discrepancies.
• Contacting customers and other terminals to resolve OS&D problems.
• Assisting in OS&D projects as needed by terminal management.
• Scanning and typing OS&D related bills and paperwork.

Skills

Customer service

Communication

Attention to detail

Problem solving

Job description

A. Duie Pyle is seeking an OS&D (Over, Short & Damage) Representative to join our team.

This role is responsible for performing quality control inspections on our freight shipments and fielding calls about delivery discrepancies to resolve problems, ensuring accurate documentation and communication. The position requires strong attention to detail and excellent communication to interface with drivers, customers, and terminals.