Orthopedics Surgical Scheduler: Patient Access Pro

Cape Cod Healthcare Inc; Falmouth (MA); On-site; USD 31,000 - 37,000; Full time

Job summary

Medical Affiliates of Cape Cod is seeking a Surgical Coordinator for Orthopedics in Falmouth. The role involves scheduling surgeries, coordinating with referring providers, and ensuring proper financial clearance with insurers.

You will manage patient check-in/out, verify insurance details, and maintain HIPAA compliance while delivering excellent customer service. The position is based in Massachusetts with potential float to MACC practices as needed.

Qualifications

• Experience in a medical office environment preferred.
• Strong customer service and communication skills.
• Proficient with medical office software and MS Office.

Responsibilities

• Schedule surgical appointments and coordinate with providers.
• Obtain and relay lab, imaging, and cardiology reports as needed.
• Secure prior authorizations according to insurer guidelines.
• Verify insurance and demographic information; collect co-pays.
• Answer calls promptly and document interactions in EMR.

Skills

Customer service

Communication

Typing 30 WPM

English language

Education

High school diploma

Bachelor’s Degree

Tools

MS Office

EMR/EHR systems

Job description

Medical Affiliates of Cape Cod is seeking a Surgical Coordinator for Orthopedics in Falmouth. The role involves scheduling surgeries, coordinating with referring providers, and ensuring proper financial clearance with insurers.

You will manage patient check-in/out, verify insurance details, and maintain HIPAA compliance while delivering excellent customer service. The position is based in Massachusetts with potential float to MACC practices as needed.