Orthopedics Scheduler: Day Shift, Impact & Growth

Trinity Health; Springfield (MA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Day shift

Great benefits day 1

Career growth

Diverse and inclusive culture

Job summary

Trinity Health Of New England in Massachusetts is hiring a Surgical Scheduler to coordinate all logistics of patient surgeries in the Orthopedics specialty. You will serve as a liaison between patients and medical staff to ensure smooth pre-op testing, authorization for health insurance, the procedure, and follow-up care.

You will also handle clerical tasks such as emails, messages, calls, and obtaining patient records. Join a team that supports a patient-centered, collaborative environment.

Qualifications

• High School Diploma or equivalent required.
• Minimum of three years (3+) experience scheduling specialty procedures.

Responsibilities

• Schedules inpatient, outpatient, and office admissions with on-site coordination and clear communication with patients and families.
• Collaborates with APPs to schedule procedures and ensures pre-op testing is completed (labs, MRI, etc.).
• Obtains complex prior authorizations and insurance documentation to support medical necessity for procedures.
• Liaises with insurance representatives and medical staff to secure approvals and accurate records.

Skills

Scheduling experience

Communication skills

Education

High School Diploma or equivalent

Job description

Trinity Health Of New England in Massachusetts is hiring a Surgical Scheduler to coordinate all logistics of patient surgeries in the Orthopedics specialty. You will serve as a liaison between patients and medical staff to ensure smooth pre-op testing, authorization for health insurance, the procedure, and follow-up care.

You will also handle clerical tasks such as emails, messages, calls, and obtaining patient records. Join a team that supports a patient-centered, collaborative environment.