Orthopedics Registration Specialist | Patient Access

WVU Medicine Thomas Hospitals; Charleston (WV); On-site; USD 29,000 - 37,000; Full time

Job summary

THOM Thomas Hospitals in Charleston, WV, is seeking a Registration Specialist to support patient intake, verify insurance, collect payments, and ensure accurate data entry in registration and billing systems.

The role involves preparing consent forms, obtaining signatures, processing deposits, and coordinating with care teams to maintain smooth hospital operations. A high school diploma and background checks are required.

Qualifications

• High school graduate or equivalent.
• State criminal background check and Federal (if applicable), as required for regulated areas.

Responsibilities

• Obtains demographic/billing/insurance information from patient/family/legal guardian and enters into the registration/billing systems for service and claim processing and scans insurance cards & photo identification.
• Provides information concerning insurance, payment of bills and hospital procedures to patient.
• May complete managed care responsibilities in regard to obtaining pre-certification and authorizations.
• Prepares WVU Medicine standard consent form, notice of privacy practice and/or other necessary paperwork related to registration and presents to patient/family/legal guardian for signatures.
• Obtains electronic signature for consent to treat and patient financial obligations.
• Collects deposits/co-payments/deductibles/patient liability payments when applicable, provides patient receipt and documents payment in the registration/billing systems.
• Prepares armband for patient identification.
• Balances daily receipts and cash drawer for patient payments as needed.
• Follows up on accounts as indicated by system flags.
• May initiate various screenings and obtains all pertinent information for coverage and completes appropriate paperwork.
• Performs medical necessity checks and completes Advanced Beneficiary Notice as needed.
• Schedules, reschedules, or cancels patients in accordance with hospital workflows.
• Checks for order completeness and validate order against scheduled service.

Skills

Data entry

Attention to detail

Communication skills

Multitasking

Professional demeanor

Education

High school diploma or equivalent

Job description

THOM Thomas Hospitals in Charleston, WV, is seeking a Registration Specialist to support patient intake, verify insurance, collect payments, and ensure accurate data entry in registration and billing systems.

The role involves preparing consent forms, obtaining signatures, processing deposits, and coordinating with care teams to maintain smooth hospital operations. A high school diploma and background checks are required.