Orthopedics Patient Services & Scheduling Specialist

Independence Health System; Greensburg, Connellsville (Westmoreland County, Fayette County); On-site; USD 32,000 - 42,000; Full time

Job summary

Independence Health System in Greensburg is seeking a Patient Services Associate to provide administrative support to the Orthopedics physician practice. You will manage patient intake, collect demographics and insurance information, and facilitate scheduling and referrals.

In this role you will interact with patients and internal staff, enter data into the billing system, code visits, and strive to maximize reimbursement while ensuring a smooth patient flow.

Responsibilities

• Ensure positive customer service atmosphere and interaction in reception area.
• Interact with co-workers and internal customers in a respectful and professional manner.
• Process telephone calls and messages promptly, accurately, courteously, and efficiently.
• Follow recommended department guidelines for triage and scheduling of patients.
• Process patient information.
• Interview and pre-register patients at the time of or prior to the visit date.
• Enter all information into the billing system per established policies and procedures.
• Accurately code visit based on diagnosis given.
• Identify coding discrepancies and seek clarification to maximize reimbursement/minimize rejections.
• Enter all charges/codes into billing system accurately.
• Make every effort to collect payment at the time of visit.
• Accurately complete cash sheets.
• Deliver cash and cash sheets daily to appropriate place.
• Assist in maintaining/decreasing organization/departmental costs.

Job description

Independence Health System in Greensburg is seeking a Patient Services Associate to provide administrative support to the Orthopedics physician practice. You will manage patient intake, collect demographics and insurance information, and facilitate scheduling and referrals.

In this role you will interact with patients and internal staff, enter data into the billing system, code visits, and strive to maximize reimbursement while ensuring a smooth patient flow.