Orthopedics Patient Experience Specialist

Starling Physicians; Wethersfield (CT); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical and Dental benefits

401k savings plan

Life and Disability coverage

Job summary

A healthcare provider organization in Connecticut is seeking a Patient Service Representative for their Orthopedics department. The ideal candidate will have strong customer service skills, a high school diploma or GED, and the ability to manage multiple tasks efficiently. Responsibilities include greeting patients, scheduling appointments, and ensuring a smooth registration process. This position offers opportunities to grow within a compassionate community dedicated to improving healthcare outcomes.

Qualifications

• High School Graduate or GED required; Associate Degree preferred.
• Previous PSR experience preferred.
• Effective organizational and multitasking abilities.

Responsibilities

• Greet visitors, patients, and families professionally.
• Maintain efficient patient flow and provide customer service.
• Schedule appointments accurately and confirm future appointments.

Skills

Customer service skills

Organizational skills

Communication (English)

Medical office knowledge

Education

High School Graduate or GED

Associate Degree preferred

Tools

EHR systems

Practice Management System

Standard Office Technology

Job description

A healthcare provider organization in Connecticut is seeking a Patient Service Representative for their Orthopedics department. The ideal candidate will have strong customer service skills, a high school diploma or GED, and the ability to manage multiple tasks efficiently. Responsibilities include greeting patients, scheduling appointments, and ensuring a smooth registration process. This position offers opportunities to grow within a compassionate community dedicated to improving healthcare outcomes.