Orthopedics Office Assistant: Patient Concierge & Admin

Hugh Chatham Health; Milwaukee (WI); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Paid Time Off

Health benefits

Retirement plans

Educational Assistance Program

Job summary

Advocate Health in Wisconsin is seeking an administrative professional for the West Allis Ortho department. The role includes greeting patients, collecting insurance co-pays, scheduling and maintaining appointments, and data entry into the system.

You will coordinate with physician offices and other departments as needed. The position requires a High School Diploma and about 1 year of scheduling/clerical experience, with proficient use of Microsoft Office.

Qualifications

• High School Graduate.
• 1 year of experience in scheduling, customer service, and administrative/clerical support duties.

Responsibilities

• Greets patients and visitors; collects co-payments and responds to routine requests.
• Schedules and maintains calendar of appointments and travel; coordinates related administrative tasks.
• Schedules patients and enters information into the computer system; coordinates with other offices as needed.
• Answers and screens calls, triages clinical calls and resolves problems.
• Assembles and releases patient medical records; works with Medical Records for requests.
• Generates and distributes reports; maintains logs and department records.

Skills

Multi-tasking

Microsoft Office

Administrative support

Communication

Education

High School Graduate

Tools

Microsoft Office

Job description

Advocate Health in Wisconsin is seeking an administrative professional for the West Allis Ortho department. The role includes greeting patients, collecting insurance co-pays, scheduling and maintaining appointments, and data entry into the system.

You will coordinate with physician offices and other departments as needed. The position requires a High School Diploma and about 1 year of scheduling/clerical experience, with proficient use of Microsoft Office.