Orthopedics Medical Office Specialist — Patient Care & Admin

Frisbie Memorial Hospital; Rochester (NH); On-site; USD 25,000 - 30,000; Full time

Job summary

Frisbie Memorial Hospital in Rochester, NH, seeks a Medical Office Specialist Advanced Orthopedics to support physicians in an office setting. You will handle reception, scheduling, registration, insurance verification, and data entry in ExpansEHR, ensuring accurate patient information and smooth daily operations.

The role requires at least one year in a clinical healthcare or medical office setting, familiarity with EHR, and a willingness to rotate across Physician Practice Services locations

Qualifications

• One year of experience in clinical healthcare or medical office setting required.
• Experience using EHR system is highly preferred.
• Must be prepared to rotate into all Physician Practice Services locations to cover for vacations if needed but not routinely.
• High School Diploma or GED required.
• BLS certification required within 30 days of employment start date.

Responsibilities

• Work at the reception desk, answer phones, greet and communicate with patients and providers.
• Scheduling, canceling, and rescheduling patient appointments.
• Checking in patients and properly documenting registration.
• Insurance verification and verification of patient demographics.
• Filing and retrieving medical records/files.
• Copying and faxing duties.
• Collecting co-pays and cash from patients, getting authorization on credit cards.
• Entering charges, payments, and balancing the day on the computer.
• Adhere to the Code of Conduct philosophy and Mission and Value Statement.
• Perform other duties as required.

Skills

Reception duties

Scheduling appointments

Insurance verification

EHR experience

Data entry

Customer service

Education

High School Diploma or GED

Tools

Expanse EHR

Job description

Frisbie Memorial Hospital in Rochester, NH, seeks a Medical Office Specialist Advanced Orthopedics to support physicians in an office setting. You will handle reception, scheduling, registration, insurance verification, and data entry in ExpansEHR, ensuring accurate patient information and smooth daily operations.

The role requires at least one year in a clinical healthcare or medical office setting, familiarity with EHR, and a willingness to rotate across Physician Practice Services locations