Medical Office Specialist Advanced Orthopedics

Frisbie Memorial Hospital; Rochester (NH); On-site; USD 25,000 - 30,000; Full time

Job summary

Frisbie Memorial Hospital in Rochester, NH, seeks a Medical Office Specialist Advanced Orthopedics to support physicians in an office setting. You will handle reception, scheduling, registration, insurance verification, and data entry in ExpansEHR, ensuring accurate patient information and smooth daily operations.

The role requires at least one year in a clinical healthcare or medical office setting, familiarity with EHR, and a willingness to rotate across Physician Practice Services locations

Qualifications

• One year of experience in clinical healthcare or medical office setting required.
• Experience using EHR system is highly preferred.
• Must be prepared to rotate into all Physician Practice Services locations to cover for vacations if needed but not routinely.
• High School Diploma or GED required.
• BLS certification required within 30 days of employment start date.

Responsibilities

• Work at the reception desk, answer phones, greet and communicate with patients and providers.
• Scheduling, canceling, and rescheduling patient appointments.
• Checking in patients and properly documenting registration.
• Insurance verification and verification of patient demographics.
• Filing and retrieving medical records/files.
• Copying and faxing duties.
• Collecting co-pays and cash from patients, getting authorization on credit cards.
• Entering charges, payments, and balancing the day on the computer.
• Adhere to the Code of Conduct philosophy and Mission and Value Statement.
• Perform other duties as required.

Skills

Reception duties

Scheduling appointments

Insurance verification

EHR experience

Data entry

Customer service

Education

High School Diploma or GED

Tools

Expanse EHR

Job description

Do you want to join an organization that invests in you as a(an) Medical Office Specialist Advanced Orthopedics? At Frisbie Memorial Hospital, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Job Summary And Qualifications

Provides clinical support to the physician delivering patient care in an office setting. Administrative responsibilities include answering telephones, scheduling appointments, maintaining files, and data entry in practice management system and EHR/EMR (Expanse).

What will you do in this role:

• Work at the reception desk, answer phones, greet and communicate with patients and providers.
• Scheduling, canceling, and rescheduling patient appointments.
• Checking in patients and properly documenting registration.
• Insurance verification and verification of patient demographics.
• Filing and retrieving medical records/files.
• Copying and faxing duties.
• Collecting co-pays and cash from patients, getting authorization on credit cards.
• Entering charges, payments, and balancing the day on the computer.
• Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement.
• Perform other duties as required.

What qualifications you will need:

• One year of experience in clinical healthcare or medical office setting required
• Experience using EHR system is highly preferred
• Must be prepared to rotate into all Physician Practice Services practice locations to cover for vacations if needed but not routinely
• High School Diploma or GED required
• BLS certification required within 30 days of employment start date

Benefits

Frisbie Memorial Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

Discover a career with purpose at Frisbie Memorial Hospital

Located in Rochester, NH, our 112-bed hospital proudly serves the Greater Seacoast region and Southern Maine, delivering high-quality, patient-centered care. As part of HCA Healthcare—one of the nation’s leading healthcare systems—you’ll be connected to a strong network of four hospitals, three freestanding emergency rooms, and over 70 care sites across New Hampshire.

With nearly 5,000 colleagues, including 1,500 nurses and 1,000 affiliated physicians, We offer a collaborative, supportive environment where your skills are valued, your growth is encouraged, and your impact is real. HCA Healthcare’s New Hampshire hospitals also include Catholic Medical Center in Manchester, Portsmouth Regional Hospital, Parkland Medical Center in Derry, and freestanding emergency rooms in Seabrook, Dover, and Plaistow. Join us and be part of a team that’s improving lives across the region—every day.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Medical Office Specialist Advanced Orthopedics opening. Qualified candidates will be contacted for interviews.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.