Orthopedics Front Desk Specialist

Hughston Clinic; Nashville (TN); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental, Vision

Paid Time Off

Holiday Pay

401(k) plan with company contribution

Job summary

Hughston Clinic Orthopaedics in Nashville’s Centennial Clinic is seeking a Front Office Full-time to greet, register and direct patients, and to support scheduling and billing processes. The role emphasizes accurate documentation, insurance verification, and courteous patient service.

The position requires a High School Diploma and a Medical Billing/Coding credential or equivalent experience, with potential travel to satellite clinics and compliance with HIPAA regulations.

Qualifications

• Medical Billing/Coding certification or six months experience in a medical office required.

Responsibilities

• Greet and register patients.
• Print appropriate patient paperwork and collect insurance cards.
• Answer telephone.
• Schedule initial and return appointments and maintain patient chart.
• Add notes to appointment to help keep providers informed.
• Verify insurance benefits/eligibility and document in the computer system.
• Verify/obtain referral numbers or authorizations for upcoming appointments.
• Collect co-pays and deductibles.
• Post daily charges to patient accounts.
• Review, enter, and edit daily bank deposits, charge data, and deposit report to ensure payments are posted accurately.
• Distribute work and school excuses to patient as needed.
• Scan medical records, appointment requests, referrals into EMR.
• Print off physician schedules at the beginning of the day.
• Send reports to physician secretaries and/or medical assistants.

Skills

Customer service

HIPAA knowledge

Medical office experience

Education

High School Diploma

Tools

AthenaNet

Job description

Hughston Clinic Orthopaedics in Nashville’s Centennial Clinic is seeking a Front Office Full-time to greet, register and direct patients, and to support scheduling and billing processes. The role emphasizes accurate documentation, insurance verification, and courteous patient service.

The position requires a High School Diploma and a Medical Billing/Coding credential or equivalent experience, with potential travel to satellite clinics and compliance with HIPAA regulations.