Front Office Specialist – Medical Clinic

Hughston; Nashville (TN); On-site; USD 32,000 - 48,000; Full time

Job summary

Hughston Clinic Orthopaedics is seeking a Front Office professional for our Harding Place Clinic in Nashville. You will greet and register patients, collect insurance information, and direct patients through the daily processes.

The role requires basic medical office experience or billing/coding certification, knowledge of HIPAA, and ability to work independently. Local travel and a valid driver’s license are required to support the team.

Qualifications

• Ability to work independently.
• Knowledge of HIPAA requirements.
• Understanding of healthcare field and medical specialty.
• Local travel requiring valid driver’s license and MVR checks.
• Experience in medical office setting or billing/coding certification.

Responsibilities

• Greet and register patients.
• Print appropriate patient paperwork and collect insurance cards.
• Answer telephone.
• Schedule initial and return appointments and maintain patient chart.
• Add notes to appointment to help keep providers informed.
• Verify insurance benefits/eligibility and document in the computer system.
• Verify/obtain referral numbers or authorizations for upcoming appointments.
• Enter/update patient demographic data.
• Collect co-pays and deductibles.
• Post daily charges to patient accounts.
• Review, enter, and edit daily bank deposits, charge data, and deposit report to ensure payments are posted accurately.
• Distribute work and school excuses to patient as needed.
• Track no show appointments.
• Scan medical records, appointment requests, referrals into EMR.
• Print off physician schedules at the beginning of the day.
• Send reports to physician secretaries and/or medical assistants.
• Experience: Medical Billing/Coding certification or six (6) months experience working in a medical office setting required.
• Education: High School Diploma or equivalent required.

Skills

Independent work

HIPAA knowledge

Medical terminology

Education

High School Diploma or equivalent

Tools

AthenaNet

Job description

Hughston Clinic Orthopaedics is seeking a Front Office professional for our Harding Place Clinic in Nashville. You will greet and register patients, collect insurance information, and direct patients through the daily processes.

The role requires basic medical office experience or billing/coding certification, knowledge of HIPAA, and ability to work independently. Local travel and a valid driver’s license are required to support the team.