Orthopedics Front Desk & Patient Registration Specialist

Excelsior-Orthopaedics; Eggertsville (NY); On-site; USD 37,000 - 48,000; Full time

Job summary

Excelsior Orthopaedics is seeking a Patient Service Representative to be the first point of contact, ensuring a warm, efficient patient experience in our office. You will verify appointments and insurance, enter registrations into Medent, collect copays, and support billing coordination.

Qualified candidates have at least 2 years of medical office and patient registration experience, EMR experience with MEDENT preferred, and a HS diploma or GED (Associates degree preferred).

Qualifications

• Associates degree preferred; HS diploma or GED required.
• 2+ years medical office experience; patient registration experience desired.
• EMR experience required; MEDENT preferred.
• Proficiency in medical terminology and practice management systems.

Responsibilities

• Verify appointment and insurance information and enter registration data into Medent.
• Perform registration procedures for new and follow-up patients and collect payments.
• Balance cash drawer and log weekly/monthly totals; collect copays and past-due monies.
• Coordinate with billing department on billing issues for patients.
• Pull registrations through the patient portal and maintain EMR records.
• Apply medical terminology knowledge and operate practice management software.

Skills

Medical office experience

Patient registration experience

Data entry

Customer service

EMR proficiency

Education

Associates degree preferred

HS diploma or GED required

Tools

MEDENT

Job description

Excelsior Orthopaedics is seeking a Patient Service Representative to be the first point of contact, ensuring a warm, efficient patient experience in our office. You will verify appointments and insurance, enter registrations into Medent, collect copays, and support billing coordination.

Qualified candidates have at least 2 years of medical office and patient registration experience, EMR experience with MEDENT preferred, and a HS diploma or GED (Associates degree preferred).