Orthopedic Patient Access & Scheduling Coordinator

Insight Health Systems; Coldwater (MI); On-site; USD 35,000 - 45,000; Full time

Job summary

Insight Health Systems in Coldwater, MI is seeking a Full-Time team member to enhance patient experience through effective communication and clerical support. The role involves greeting patients, coordinating appointments, and documenting care accurately.

Ideal candidates will possess at least a High School Diploma, strong computer skills, and a commitment to patient satisfaction. A two-year college degree and experience in medical offices are preferred.

Qualifications

• Must be able to understand directions (written and verbal).
• Able to promote a strong commitment towards outstanding customer satisfaction.
• Minimum one year of experience in customer service or clerical setting.

Responsibilities

• Greets patients and visitors as they arrive.
• Registers new patients and verifies insurance information.
• Answers and triages patient telephone calls.
• Coordinates patient appointments.
• Documents information accurately and promptly.

Skills

Customer service orientation

Computer proficiency

Typing proficiency

Interpersonal skills

Education

High School Diploma or equivalent

Two-year college degree (preferred)

Tools

Electronic Health Record (EHR) systems

Microsoft Office

Job description

Insight Health Systems in Coldwater, MI is seeking a Full-Time team member to enhance patient experience through effective communication and clerical support. The role involves greeting patients, coordinating appointments, and documenting care accurately.

Ideal candidates will possess at least a High School Diploma, strong computer skills, and a commitment to patient satisfaction. A two-year college degree and experience in medical offices are preferred.