Orthopedics Clinic Admin & Patient Experience

Partner's Healthcare; Portsmouth (NH); Sur place; USD 37 000 - 48 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision insurance

Robust retirement savings program

Paid time off

Tuition assistance and professional发展

Résumé du poste

Mass General Brigham’s Orthopedics clinic at Wentworth-Douglass Hospital in Portsmouth, NH is hiring a Clinic/Practice Assistant to support scheduling, registration, records management, and daily operations.

This non-clinical, patient-facing role emphasizes organization, communication, and teamwork. Prior healthcare office experience and proficiency with Microsoft Office are preferred, with a day shift and a competitive benefits package.

Qualifications

• High school diploma or equivalent required.
• Up to one year of healthcare office experience required.
• Basic proficiency with Microsoft Office applications.
• Knowledge of standard office procedures, including filing, copying, scanning, printing, and faxing.
• Confidence using multi-line phone systems and handling routine/non-routine calls.
• Strong written and verbal communication skills for emails, memos, and messages.
• Patient care: This position does not provide direct patient care.

Responsabilités

• Welcome and assist patients while supporting an efficient flow through the practice.
• Schedule patient appointments and maintain accurate appointment records and daily schedules.
• Manage incoming calls, answer routine questions, take complete messages, and connect callers with resources.
• Support patient check-in and check-out activities and verify registration information for accuracy.
• Handle messages and documentation related to referrals and prior authorizations.
• Prepare, scan, file, and retrieve documents in patient records, including medical results.
• Process patient billing forms and, when required, accept co-payments.
• Open and distribute mail and faxes and prepare forms, records, memos, and other materials.

Connaissances

High school diploma

Healthcare office experience

Microsoft Office

Office procedures

Multi-line phone systems

Written and verbal communication

Organization and time management

Formation

High school diploma or equivalent

Outils

Microsoft Office

Description du poste

Mass General Brigham’s Orthopedics clinic at Wentworth-Douglass Hospital in Portsmouth, NH is hiring a Clinic/Practice Assistant to support scheduling, registration, records management, and daily operations.

This non-clinical, patient-facing role emphasizes organization, communication, and teamwork. Prior healthcare office experience and proficiency with Microsoft Office are preferred, with a day shift and a competitive benefits package.