Orthopedic Trauma Sales Manager

Arthrex Philadelphia; Philadelphia (Philadelphia County); On-site; USD 120,000 - 180,000; Full time

Job summary

Arthrex Philadelphia (Paladin Technology Solutions) is seeking an Orthopedic Trauma Sales Manager to lead the trauma franchise in an assigned region. You will manage a team of Sales Representatives and Sales Associates, ensure case coverage, and build relationships with orthopedic trauma surgeons, OR staff, and hospital decision-makers.

You will provide expert in-OR support, develop account strategies, coordinate education events, and work with hospital administration on pricing and product

Qualifications

• 3-5 years of orthopedic trauma sales with OR case coverage.
• Experience leading sales reps or associates is preferred.
• Proven quota attainment and competitive wins.
• Willingness to travel within the region.
• Strong communication and negotiation skills.
• Relationship-building with surgeons and hospital staff in Philadelphia market.

Responsibilities

• Own trauma sales results for the assigned region and meet or exceed targets.
• Lead and develop a team of trauma sales reps and associates.
• Manage trauma call schedule including after-hours coverage.
• Provide expert OR support for fracture fixation cases.
• Develop account strategies to win new trauma accounts.
• Build relationships with surgeons, OR staff, and committees.
• Coordinate pricing, contracts, and product evaluations with hospital admin.
• Oversee inventory and set management, including consignment and replenishment.
• Communicate product updates and educational programs to accounts.
• Coordinate surgeon education events and labs.
• Track territory metrics and report forecasts to leadership.
• Collaborate with cross-portfolio teams for opportunities.
• Ensure compliance with laws and internal policies.

Skills

Team leadership

Orthopedic trauma sales

Key account management

Clinical support in OR

Cross-functional collaboration

Training and coaching

Sales forecasting

Travel willingness

Negotiation skills

CRM proficiency

Product knowledge

Tools

CRM systems

Inventory management systems

Microsoft Office

Job description

The Orthopedic Trauma Sales Manager leads and grows the trauma business in an assigned region. This person runs a team of Sales Representatives and Sales Associates, keeps case coverage reliable around the clock, and builds relationships with orthopedic trauma surgeons, OR staff and hospital decision-makers. They are also expected to provide expert support in the operating room themselves. Arthrex Philadelphia (Paladin Technology Solutions) is the independent agency authorised to sell Arthrex products. Arthrex is a world-class leader in the orthopedic industry.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential functions include but are not limited to the following:

• Own trauma sales results for the assigned region and consistently meet or exceed revenue and growth targets.
• Lead, coach and develop a team of trauma Sales Representatives and Sales Associates, including onboarding, case readiness, product training and performance feedback.
• Build and manage the trauma call schedule so that scheduled, add-on and after-hours cases at Level I and Level II trauma centers and community hospitals are always covered.
• Provide expert consulting in the operating room for fracture fixation cases, supporting surgeons and OR staff with technique, implant selection and instrumentation.
• Develop and carry out account strategies to convert competitive business, expand product adoption and win new trauma accounts.
• Build and maintain strong relationships with orthopedic trauma surgeons, residents and fellows, OR and sterile processing staff, materials management and value analysis committees.
• Work with hospital administration and supply chain on pricing, contracts, product evaluations and new-product approvals.
• Oversee inventory and set management, including consignment, loaner sets, replenishment and sterile processing coordination, to make sure sets are available and to keep losses and costs under control.
• Communicate with current and prospective accounts about product updates, portfolio changes and educational programs. Coordinate surgeon education events, labs and in-services.
• Collect and analyze competitive data and stay current on trauma industry, customer and competitive trends.
• Track sales activity, team performance and territory metrics, and report results and forecasts to leadership.
• Partner with leadership and other specialty teams (sports medicine, foot and ankle, extremities, and so on) on cross-portfolio opportunities.
• Support compliance and the principles of responsibility by keeping information private and confidential, protecting the organization’s assets, acting with ethics and integrity, reporting noncompliance, and following applicable federal, state and local laws and regulations, accreditation and licensure requirements, and company policies and procedures. Make sure team members follow the same standards.
• Attend sales meetings, surgeon events and professional association meetings outside regular business hours as required.

QUALIFICATIONS / REQUIREMENTS

• 3-5 years of orthopedic trauma sales experience required, including direct case coverage in the OR.
• Experience training, mentoring or leading sales reps or associates strongly preferred. Formal management experience is a plus.
• Proven record of meeting or exceeding quota and converting competitive business.
• Strong working knowledge of fracture fixation (plates, screws, intramedullary nails, external fixation), trauma anatomy and fluoroscopy-guided procedures.
• Established relationships with orthopedic trauma surgeons and hospital staff in the Philadelphia market preferred.
• Ability to take after-hours, weekend and holiday trauma call and to manage a call rotation.
• Strong presentation, negotiation and communication skills.
• Willingness and ability to travel within the region.
• Proficiency with Microsoft Office and CRM/inventory management systems.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To perform this job successfully, the employee is frequently required to communicate with others; listen; remain in a stationary position, often sitting or standing for prolonged periods of time; walk; use hands to grasp, handle or feel; and reach with hands and arms. The employee is occasionally required to lift and/or move up to 35 pounds without assistance.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employeeencounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position operates in an indoor environment with controlled temperatures. Minimal exposure to radiation from x-ray machines and bloodborne pathogens in operating rooms.

Paladin Technology Solutions is an Equal Opportunity Employer and complies withADA regulations as applicable.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.