Front Desk Clerk- Orthopedics- Full TIme

Henry Ford Health - Careers; Michigan; On-site; USD 33,000 - 42,000; Full time

Job summary

Henry Ford Rochester Hospital in Rochester, MI is seeking a full-time front desk receptionist to support patients and visitors in a medical setting. You will greet patients, check them in and out, and collect necessary documentation.

Responsibilities include verifying demographics, obtaining authorizations, scheduling appointments, and processing charges with daily reconciliation. Strong organizational and communication skills are essential, with a preference for medical office experience.

Qualifications

• HS diploma or equivalent; 1 year of relevant experience accepted.
• Medical office experience preferred.
• Strong organizational and communication skills.

Responsibilities

• Greet patients and visitors, check in/out, obtain documentation.
• Verify and enter demographic information.
• Obtain and verify authorizations/precertification.
• Complete medical record release requests and schedule/confirm appointments.
• Enter, review and submit charges; collect co-pays and reconcile daily deposits.
• Provide general office and clerical support.

Skills

Customer service

Administrative support

Education

High School diploma or equivalent

Job description

GENERAL SUMMARY

Schedule: Full-Time, Monday-Friday

Location: Rochester, MI

• Work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.
• Greet patients and visitors, check patients in and out, and obtain necessary documentation. Verify and enter demographic information.
• Obtain and verify authorizations/precertification. Complete medical record release requests and schedule/confirm patient appointments.
• Enter, review and submit charges for patient procedures and services daily. Collect co-payments and reconcile all daily reports and deposits for accuracy.
• Provide general office and clerical support to assigned area.

EDUCATION/EXPERIENCE REQUIRED

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required
• Medical office experience preferred
  Additional Information
• Organization: Henry Ford Rochester Hospital
• Department: APRH Ascension MI Ortho Roch
• Shift: Day Job
• Union Code: Not Applicable