Orthopedic Office Coordinator: Patient Care & Scheduling

The Orthopedic Institute of Pennsylvania; Peace Church (PA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Time Off (PTO)

401(k) retirement plan

Cell phone discounts

Employee events

Job summary

Orthopedic Institute of Pennsylvania (OIP) seeks an experienced medical office professional to join our physician office support team. You will coordinate patient and physician needs, manage appointments, and ensure accurate information flow within a collaborative orthopedic practice.

Responsibilities include preparing charts, surgeries docs, and acting as a liaison among patients, families, facilities, and healthcare professionals while upholding confidentiality and high-quality service.

Qualifications

• Three years of medical office experience or successful completion of an MA or LPN program.
• Knowledge of medical terminology, basic anatomy, and physiology.
• Strong organizational and time-management skills.
• Excellent communication and customer service skills.
• Ability to manage multiple priorities in a fast-paced medical office.

Responsibilities

• Provide administrative and secretarial support to the physician, medical staff, and management.
• Take and document phone messages and communicate information to the appropriate individuals.
• Prepare information and documentation for surgeries.
• Prepare patient charts and necessary information for physician office hours.
• Schedule and coordinate appointments, x-rays, diagnostics, surgeries, and prescriptions.
• Coordinate information from medical facilities and other healthcare professionals.
• Process mail and maintain organized files and records.
• Serve as liaison between physician, patients, families, facilities, and professionals.
• Support daily responsibilities with medical terminology knowledge.
• Assist with patient flow and hallway support.
• Support clinical studies and other physician-related projects.

Skills

Medical office experience

Medical terminology

Organization

Communication

Confidentiality

Multitasking

Education

MA or LPN program

Job description

Description

Are you an experienced medical office professional looking for an opportunity to grow your career in a fast-paced orthopedic practice? The Orthopedic Institute of Pennsylvania (OIP) is seeking a dependable, organized, patient-focused professional to join our team in a physician office support role.

In this position, you'll work closely with an orthopedic physician and medical team to support daily practice operations, coordinate patient and physician needs, and ensure information and appointments are handled accurately and efficiently. You'll serve as an important connection between the physician, patients and families, medical facilities, and other healthcare professionals.

Since 1971, OIP has been Central Pennsylvania's trusted leader in orthopedic care. Our mission is to create an amazingly positive and memorable experience for every patient, family member, and team member. We treat each other with crazy courtesy and exceptional empathy, work together to perfect our processes, and are committed to investing in our team and local communities.

If you enjoy staying organized, helping others, and working as part of a collaborative medical team, this could be a great opportunity to build your career with OIP.

What You'll Do

As a member of our physician support team, you will:

• Provide administrative and secretarial support to the physician, medical staff, and management.
• Take and document phone messages and ensure information is communicated to the appropriate individuals.
• Prepare information and documentation for upcoming surgeries.
• Prepare patient charts and necessary information for physician office hours.
• Schedule and coordinate appointments, x-rays, diagnostic testing, surgeries, depositions, and prescriptions.
• Request and coordinate information from medical facilities and other healthcare professionals.
• Process incoming and outgoing mail and maintain organized files and records.
• Serve as a liaison between the physician, patients, families, medical facilities, and other healthcare professionals.
• Use knowledge of medical terminology, basic anatomy, and physiology to support daily responsibilities.
• Assist with patient flow and provide support in the hallway as needed.
• Support clinical studies and other physician-related projects.
• Assist with transcription and other administrative responsibilities as appropriate.
• Track continuing education and maintain required documentation.
• Provide coverage and support for co-workers when needed.
• Perform other duties as assigned.

Requirements

What You'll Bring

Required

• Three years of medical office experience or successful completion of an MA or LPN program.
• Knowledge of medical terminology, basic anatomy, and physiology.
• Strong organizational and time-management skills.
• Excellent communication and customer service skills.
• Strong attention to detail and accuracy.
• Ability to manage multiple priorities in a fast-paced medical office environment.
• Ability to maintain confidentiality and handle sensitive patient information appropriately.
• Ability to work effectively with physicians, medical staff, patients, families, and co-workers.
• Demonstrated reliability and professionalism.

Why Join OIP?

At OIP, you'll join a team that values collaboration, compassion, and continuous improvement. We provide opportunities to develop your skills while working alongside experienced orthopedic physicians and healthcare professionals.

You'll have the opportunity to:

• Build your knowledge of orthopedic medicine and specialty practice operations
• Work closely with physicians and clinical teams
• Develop valuable healthcare administration and patient coordination skills
• Expand your knowledge of surgical and diagnostic processes
• Take on new challenges and responsibilities
• Build a long-term career within OIP

Benefits

OIP offers a comprehensive benefits package, including:

• Competitive wages
• Medical, dental, and vision insurance
• Disability and life insurance
• Paid Time Off (PTO)
• 401(k) retirement plan
• Cell phone discounts
• Employee events
• Career advancement opportunities

Ideal Candidates Include

This opportunity may be a great fit for:

• Medical Office Professionals
• Medical Assistants
• LPNs
• Physician Office Coordinators
• Medical Secretaries
• Patient Care Coordinators
• Healthcare Administrative Professionals
• Candidates with medical office experience looking to grow their career in orthopedic medicine

If you're organized, dependable, compassionate, and enjoy being an important part of a physician's team, we'd love to hear from you.

Apply today and build your career with Orthopedic Institute of Pennsylvania.