Orthopedic Front Desk & Patient Concierge

HealthPartners; Minnesota; On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Retirement program

Time away from work

Tuition reimbursement

Employee assistance program

Onsite clinic

Job summary

TRIA seeks a Medical Receptionist to join our orthopedic team. You will greet patients, collect co-pays, and schedule follow-up appointments and referrals, while supporting clerical duties and maintaining patient confidentiality.

The position is full-time with a varied schedule; flexibility for business needs and seasonal changes is expected. Strong communication and basic computer skills are essential in a fast-paced setting.

Qualifications

• 6 months related experience.
• Some medical background preferred.
• Strong verbal and written communication.
• Listening and telephone etiquette skills.
• Accurate data entry and computer skills.
• Confidentiality and patient relations safeguarding.

Responsibilities

• Greet patients and assist with check-in.
• Collect co-pays and explain payment options.
• Schedule follow-up appointments and referrals.
• Support clerical duties within the department.
• Maintain patient confidentiality.

Skills

Verbal and written communication

Customer service

Telephone etiquette

Medical terminology knowledge

Tools

Telephone system

PC

Printer

Copier

Fax machine

Job description

TRIA seeks a Medical Receptionist to join our orthopedic team. You will greet patients, collect co-pays, and schedule follow-up appointments and referrals, while supporting clerical duties and maintaining patient confidentiality.

The position is full-time with a varied schedule; flexibility for business needs and seasonal changes is expected. Strong communication and basic computer skills are essential in a fast-paced setting.