Orthopedic Front Desk Associate – Full-Time (Two Clinics)

Orthopaedic Specialists of Austin; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Orthopaedic Specialists of Austin is seeking a full-time Front Desk Associate in Austin, TX. You will be the first point of contact for patients, handling reception, scheduling, and basic clerical tasks to support patient care.

This role involves coordinating daily operations across Hyde Park and Lakeway locations, ensuring smooth workflow and excellent customer service while maintaining accurate records in the electronic medical record system.

Qualifications

• High School Diploma or Equivalent required.
• Registration experience preferred.
• Proficient with electronic medical records.
• Strong customer service and communication skills.
• Computer literacy and typing ability; familiarity with medical terminology.
• Ability to schedule tests and patient follow-ups.
• Flexible to cover Hyde Park and Lakeway locations.

Responsibilities

• Coordinate daily facility operations and patient flow.
• Check out patient after provider visit and manage scheduling.
• Schedule tests and follow-up appointments.
• Educate patients on next treatment steps.
• Provide clerical support and reception duties.

Skills

Customer service

Scheduling

Communication with patients/physicians

Typing

Education

High School Diploma or Equivalent

Job description

Orthopaedic Specialists of Austin is seeking a full-time Front Desk Associate in Austin, TX. You will be the first point of contact for patients, handling reception, scheduling, and basic clerical tasks to support patient care.

This role involves coordinating daily operations across Hyde Park and Lakeway locations, ensuring smooth workflow and excellent customer service while maintaining accurate records in the electronic medical record system.