Orthopedic DME Coordinator: Patient Care & Inventory

OrthoVirginia Inc; Maryland; On-site; USD 29,000 - 43,000; Full time

Job summary

OrthoVirginia is hiring a DME Coordinator to help orthopedic patients obtain the equipment they need to recover safely. You will coordinate, fit, and dispense durable medical equipment while ensuring accurate documentation and insurance compliance.

This onsite role collaborates with physicians and clinical teams to educate patients on proper use and expectations. This position emphasizes organization, accuracy, and owning the process from start to finish, with a Monday–Friday daytime schedule

Qualifications

• Healthcare, clinical, or patient-facing experience required.
• Strong communication and patient service mindset essential.
• Excellent attention to documentation and insurance requirements.
• Organized and able to balance care, admin and inventory.
• Experience with DME, orthotics or medical inventory a plus.

Responsibilities

• Fit and dispense prescribed orthopedic DME and educate patients.
• Coordinate pre-surgical DME fittings and educate prior to surgery.
• Ensure orders and documentation meet insurance requirements.
• Verify insurance requirements and obtain patient documents.
• Collect patient payments for DME as needed.
• Manage daily DME reconciliation and review transactions.
• Maintain DME inventory and ensure availability.
• Complete quarterly inventory audits.
• Serve as a DME resource for clinical teams and educate on processes.
• Collaborate with providers and leaders to create a smooth patient experience.

Skills

Healthcare experience

Communication skills

Attention to detail

Organizational skills

Patient education

Job description

OrthoVirginia is hiring a DME Coordinator to help orthopedic patients obtain the equipment they need to recover safely. You will coordinate, fit, and dispense durable medical equipment while ensuring accurate documentation and insurance compliance.

This onsite role collaborates with physicians and clinical teams to educate patients on proper use and expectations. This position emphasizes organization, accuracy, and owning the process from start to finish, with a Monday–Friday daytime schedule