Orthopedic DME Coordinator - Patient Care & Equipment

OrthoVirginia; Virginia (MN); Hybrid; USD 29,000 - 43,000; Full time

Job summary

OrthoVirginia is seeking a DME Coordinator to help orthopedic patients obtain the right durable medical equipment and learn how to use it safely. You will work with physicians, clinical teams, and patients to fit, dispense, and document DME while ensuring insurance requirements are met.

The role emphasizes hands-on patient education, accurate documentation, and inventory management in a full-time onsite setting, with daytime hours on a Monday–Friday schedule.

Qualifications

• Experience in a healthcare, clinical, or patient-facing environment.
• Strong communication skills and a passion for providing an excellent patient experience.
• Comfortable providing hands-on patient education and learning how to properly fit orthopedic equipment.
• Strong attention to detail with the ability to maintain accurate documentation and follow insurance requirements.
• Organized and able to balance patient care, administrative responsibilities, and inventory needs.

Responsibilities

• Fit and dispense prescribed orthopedic DME and educate patients on proper use, care, and expectations.
• Coordinate pre-surgical DME fittings, including scheduling patients and ensuring they have the appropriate equipment and education prior to surgery.
• Partner with physicians and clinical teams to ensure orders and documentation meet insurance requirements before dispensing equipment.
• Verify insurance requirements and obtain required patient documentation, including proof of delivery.
• Collect patient payments for DME based on the portion designated by their insurance as the patient's financial responsibility.
• Maintain DME inventory and complete quarterly inventory audits.

Skills

Healthcare experience

Patient education

Attention to detail

Inventory management

Communication skills

Job description

OrthoVirginia is seeking a DME Coordinator to help orthopedic patients obtain the right durable medical equipment and learn how to use it safely. You will work with physicians, clinical teams, and patients to fit, dispense, and document DME while ensuring insurance requirements are met.

The role emphasizes hands-on patient education, accurate documentation, and inventory management in a full-time onsite setting, with daytime hours on a Monday–Friday schedule.