Orthopedic Clinic Receptionist & Patient Concierge

Bronson Healthcare; Battle Creek (MI); On-site; USD 30,000 - 42,000; Full time

Job summary

Bronson Orthopedic Specialists in Battle Creek seeks a Practice Support Assistant (Clinic Receptionist) for 36 hrs/wk. Responsibilities include greeting patients, answering phones, scheduling, and basic clerical tasks within a busy orthopedic clinic.

Requirements include a GED or high school diploma and 3–6 months’ related experience; medical insurance knowledge is preferred, with proficiency in keyboarding and office software. Familiarity with MISYS/Tiger is advantageous.

Qualifications

• High school diploma or GED and 3–6 months of related experience.
• Experience with medical insurance is highly preferred.
• Proficient in keyboarding, basic math, and ability to use basic office equipment.
• Knowledge of hospital-based practice management systems is preferred.

Responsibilities

• Answer phones and greet patients.
• Schedule appointments and handle patient check-in.
• Process demographic and insurance information and collect co-pays.
• Maintain patient records and ensure confidentiality.
• Prepare and route correspondence and assist with light clerical duties.

Skills

Customer service

Phone etiquette

Typing

Medical office software

Education

GED or high school diploma

Tools

MISYS/Tiger

Medic/MISYS/Tiger or other practice management system

Job description

Bronson Orthopedic Specialists in Battle Creek seeks a Practice Support Assistant (Clinic Receptionist) for 36 hrs/wk. Responsibilities include greeting patients, answering phones, scheduling, and basic clerical tasks within a busy orthopedic clinic.

Requirements include a GED or high school diploma and 3–6 months’ related experience; medical insurance knowledge is preferred, with proficiency in keyboarding and office software. Familiarity with MISYS/Tiger is advantageous.