Orthopedic Clinic Patient Care Concierge

Bettersooner; Madison (AL); On-site; USD 21,000 - 30,000; Full time

Job summary

Bettersooner is seeking a Patient Care Representative (PCR) in a clinic setting to ensure a positive patient experience. You will handle registration, scheduling optimization, and frontline communication with patients and providers, while supporting front office operations.

The role involves insurance verification, copay collection, EMR data entry, and general administrative tasks. Strong attention to detail and patient-facing communication are essential in a fast-paced orthopedic clinic

Qualifications

• 2 years experience scheduling and registering patients in a clinical setting.
• Basic knowledge of Orthopedic medical terminology.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office (Word, Outlook, Teams).

Responsibilities

• Greet patients and verify insurance details; collect copays.
• Register patients and input data into EMR.
• Organize provider schedules and manage patient flow.
• Answer phones and emails; maintain waiting area.
• Maintain confidentiality and HIPAA compliance.

Skills

Attention to detail

Excellent written and verbal沟通 skills

Microsoft Office proficiency

Friendly and approachable

Education

High School diploma

Job description

Bettersooner is seeking a Patient Care Representative (PCR) in a clinic setting to ensure a positive patient experience. You will handle registration, scheduling optimization, and frontline communication with patients and providers, while supporting front office operations.

The role involves insurance verification, copay collection, EMR data entry, and general administrative tasks. Strong attention to detail and patient-facing communication are essential in a fast-paced orthopedic clinic