Orthopedic Clinic Administrative Assistant — Great Benefits

Physicians Regional Healthcare System; Naples (FL); On-site; USD 22,000 - 29,000; Full time

Job summary

Physicians Regional Healthcare System in Naples, FL is seeking a Clinic Office Assistant for the Orthopedic Clinic. You will handle patient check-in/check-out, scheduling, inquiries, payments, and accurate record-keeping to keep daily operations running smoothly.

The ideal candidate has 0–2 years in a medical office, proficiency with EMR systems, strong organizational and communication skills, and a professional, patient-centered demeanor.

Qualifications

• Proficiency with EMR systems and standard office software.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication.
• Ability to multitask in a fast-paced healthcare setting.
• Customer service oriented with professional demeanor.
• Knowledge of medical terminology, scheduling, billing, and insurance verification preferred.

Responsibilities

• Greet and assist patients during check-in/check-out with accurate documentation.
• Schedule appointments, obtain pre-certifications, coordinate tests/procedures.
• Collect time-of-service payments, issue invoices, and process transactions.
• Maintain and update patient records, ensure data quality.
• Answer phones, respond to inquiries, route messages.
• Enter charges and codes in billing system accurately.
• Monitor supplies and place orders to ensure availability.
• Support physician call schedules and provider reimbursements.
• Assist in triage and coordinate patient referrals.
• Ensure a clean, safe, infection-controlled environment.
• Perform other duties as assigned and maintain reliability.

Skills

EMR proficiency

Organization

Communication

Multitasking

Customer service

Medical terminology

Scheduling

Billing

Insurance verification

Education

High School Diploma

Job description

Physicians Regional Healthcare System in Naples, FL is seeking a Clinic Office Assistant for the Orthopedic Clinic. You will handle patient check-in/check-out, scheduling, inquiries, payments, and accurate record-keeping to keep daily operations running smoothly.

The ideal candidate has 0–2 years in a medical office, proficiency with EMR systems, strong organizational and communication skills, and a professional, patient-centered demeanor.