Ortho Scheduling Expert for Patient Care

Physicians Regional Healthcare System; Naples (FL); On-site; USD 37,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

PTO

401(k) with company match

Career development

Licensure and certification reimburse

Student loan support

Job summary

Physicians Regional Healthcare System in Naples, FL is seeking a Scheduling Specialist for the Orthopedic Clinic to manage and optimize patient and physician scheduling, ensuring efficient use of resources and high-quality care.

The role coordinates appointments, procedures, and tests, updates the EHR, and collaborates with clinicians and administrative staff to minimize cancellations and improve patient satisfaction.

Qualifications

• Associate degree or certification in Healthcare Administration, Medical Office Administration, or a related field preferred.
• 0-2 years of experience in medical scheduling, administrative support, or customer service preferred.
• 0-2 years of experience with EMR systems, scheduling software, or medical front desk operations preferred.

Responsibilities

• Schedules patient appointments for consultations, tests, procedures, and follow-ups, ensuring proper allocation of time and resources.
• Notifies patients of appointment confirmations, cancellations, or reschedules, and provides necessary information and instructions.
• Accurately enters and updates patient information into the EHR or scheduling system.
• Works closely with medical staff to align patient appointments with clinical priorities and optimize provider schedules.
• Tracks and manages patient cancellations and no-shows, ensuring timely rescheduling and minimizing disruptions.
• Provides general administrative assistance, including answering calls, managing patient referrals, and coordinating patient files.
• Receives orders from the Order Facilitator and reviews to ensure orders are valid and complete.
• Asks patients the necessary questions for specific tests and provide required procedure preparation or instructions.

Skills

Appointment scheduling

Patient flow

Data entry

Communication

MS Office

EMR systems

Education

Associate degree in Healthcare Administration

Medical Office Administration certification

Tools

EMR software

Scheduling software

Excel

Job description

Physicians Regional Healthcare System in Naples, FL is seeking a Scheduling Specialist for the Orthopedic Clinic to manage and optimize patient and physician scheduling, ensuring efficient use of resources and high-quality care.

The role coordinates appointments, procedures, and tests, updates the EHR, and collaborates with clinicians and administrative staff to minimize cancellations and improve patient satisfaction.