Orthopaedic Clinic Patient Care & Triage Assistant

Michigan Orthopaedic Surgeons Pllc; Troy (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Michigan Orthopaedic Surgeons Pllc is seeking a Clinical Support Assistant to provide vital support to the clinical team, with a focus on phone triage, accurate documentation in the EMR, and timely follow-up by the care team. The role includes rooming patients, obtaining vitals, and assisting with cast removal to maintain smooth clinic operations.

Strong communication, HIPAA awareness, and prior healthcare or administrative experience are preferred.

Qualifications

• High school diploma or GED is required.
• Healthcare or clinical support experience preferred.
• Orthopaedic clinic experience is a plus.

Responsibilities

• Triage patient calls and document interactions in EMR according to protocols.
• Assist with rooming patients, obtaining vitals, and preparing exam spaces.
• Maintain clinic readiness and ensure HIPAA compliance.
• Support minor clinical procedures as needed.

Skills

Clinic phone triage

EMR documentation

HIPAA compliance

Customer service

Education

High school diploma or GED

Tools

EMR system

Job description

Michigan Orthopaedic Surgeons Pllc is seeking a Clinical Support Assistant to provide vital support to the clinical team, with a focus on phone triage, accurate documentation in the EMR, and timely follow-up by the care team. The role includes rooming patients, obtaining vitals, and assisting with cast removal to maintain smooth clinic operations.

Strong communication, HIPAA awareness, and prior healthcare or administrative experience are preferred.