Orthodontics Front Desk Coordinator - Four-Day Week

Total Orthodontics; Lone Tree (CO); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer contributions

Profit sharing

Paid time off

Orthodontic benefits for staff and fam

Ongoing learning and development

Job summary

Total Orthodontics is seeking a Front Office Coordinator to be a welcoming first contact for patients, handling front-d desk tasks, scheduling, and insurance questions. You will contribute to a smooth daily operation and patient experience across two Colorado locations.

The role combines front-office duties with financial coordination, offering a four-day workweek, competitive pay, and benefits as part of a collaborative team in Lone Tree and Greenwood Village.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Ability to multitask in a busy practice environment.
• Positive attitude and team-first mindset.
• Dependability and attention to detail.
• Comfort discussing financial and insurance information with patients.
• Dental or orthodontic front desk experience is a plus, but not required.

Responsibilities

• Greet patients and families warmly and professionally, in person and over the phone.
• Schedule, confirm, and modify appointments to maintain smooth patient flow.
• Monitor and adjust daily schedule for changes, emergencies, and same-day visits.
• Verify dental insurance eligibility and benefits.
• Assist patients with questions on insurance, copays, deductibles, and treatment estimates.
• Verify and update patient contact, insurance, and other information.
• Collect and document payments and other required information.
• Respond to calls and emails and direct questions to the appropriate team member.
• Maintain accurate information in scheduling systems and patient records.
• Collaborate with clinical and administrative teams to ensure exceptional patient experience.

Skills

Communication

Organization

Time management

Multitasking

Team player

Attention to detail

Financial coordination

Customer service

Education

High school diploma or equivalent

Job description

Total Orthodontics is seeking a Front Office Coordinator to be a welcoming first contact for patients, handling front-d desk tasks, scheduling, and insurance questions. You will contribute to a smooth daily operation and patient experience across two Colorado locations.

The role combines front-office duties with financial coordination, offering a four-day workweek, competitive pay, and benefits as part of a collaborative team in Lone Tree and Greenwood Village.