Orthodontic Treatment Coordinator - Patient Experience Lead

Corus Orthodontists; Amherst (NH); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with employer matching

Employee assistance program

Uniform allowance

Free orthodontic treatment for you and

Job summary

All Star Smiles Orthodontics in Amherst, NH is seeking a full-time Treatment Coordinator to deliver exceptional patient experiences and support practice growth. You’ll manage patient communication, scheduling, contracts, and financial options while coordinating benefits and payments.

Enjoy a 4-day workweek, competitive benefits, and opportunities for growth within a Corus Orthodontists network. Our team values warmth, integrity, and teamwork; prior dental or orthodontic office experience is

Qualifications

• Dental or orthodontic office experience preferred.
• Retail, banking or teaching experience also favored.
• Working knowledge of Microsoft Office suite; proficiency with orthodontic management software systems is an asset.
• Exceptional interpersonal and communications skills, with a proven ability to build relationships with patients and staff.
• Keen attention to detail and time management skills; multitasker.
• Team player with strong work ethic.

Responsibilities

• Creating exceptional first impressions for new patients and guiding their orthodontic journey.
• Patient appointment scheduling for new and returning patients.
• Confirm reminders, follow up on unconfirmed appointments, and reschedule no-shows.
• Assist with practice growth by coordinating doctor time and filling openings.
• Generate patient correspondence and maintain records.
• Participate in community outreach and maintain referring doctor relationships.
• Present patient contracts and explain financial options and benefits.

Skills

Interpersonal communication

Time management

Attention to detail

Team player

Tools

Microsoft Office

Orthodontic management software

Job description

All Star Smiles Orthodontics in Amherst, NH is seeking a full-time Treatment Coordinator to deliver exceptional patient experiences and support practice growth. You’ll manage patient communication, scheduling, contracts, and financial options while coordinating benefits and payments.

Enjoy a 4-day workweek, competitive benefits, and opportunities for growth within a Corus Orthodontists network. Our team values warmth, integrity, and teamwork; prior dental or orthodontic office experience is