Orthodontic Treatment Coordinator — Educate & Schedule

Smile Doctors LLC; Town of Westfield (NY); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Competitive salary + bonus

Medical, dental, vision and life

Short and long-term disability

401(k) plan

PTO and holidays

Discounts on braces and aligners

Job summary

Hoch Orthodontics is seeking a Treatment Coordinator to join our growing team. This role educates new patients on treatment options, works with financial arrangements, and builds strong patient relationships to keep schedules full.

Responsibilities include presenting treatment plans, educating on payment options, coordinating referrals, and supporting local marketing and community events. High school diploma required; college preferred.

Qualifications

• High School diploma or equivalent required.
• College education preferred.
• Minimum one year experience in sales or other service industry required.
• Bilingual a plus, but not required.
• Ability build rapport with patients.
• Ability to establish and maintain good working relationships with patients and coworkers.
• Excellent sales skills.
• Ability to talk to a person, not at a person.

Responsibilities

• Present orthodontic treatment plans, educate the patient on the plan of treatment and overcome objections.
• Educate patients on financial options and payment plans.
• Follow up with potential patients to schedule treatment.
• Prepare for patient exams.
• Follow up with patients to set up consultations or begin treatment and keep schedules full.
• Coordinate patients referred to specialists for care prior to treatment as necessary.
• Assist in Local Store Marketing and community events.

Skills

Outgoing

Approachable

Empathetic

Proactive

Adaptable

Excellent communication

Education

High School diploma

College education

Job description

Hoch Orthodontics is seeking a Treatment Coordinator to join our growing team. This role educates new patients on treatment options, works with financial arrangements, and builds strong patient relationships to keep schedules full.

Responsibilities include presenting treatment plans, educating on payment options, coordinating referrals, and supporting local marketing and community events. High school diploma required; college preferred.