Orthodontic Treatment Coordinator — $1k Signing Bonus + Full-Time

Gentle Dental; Irvine (CA); On-site; USD 50,000 - 58,000; Full time

Benefits offered by this job

Signing bonus ($1,000)

Medical & pharmacy coverage

Dental & vision coverage

PTO 80 hours/year

401(k) plan with company match

Referral bonuses $600–$2,500

Job summary

Gentle Dental Irvine is seeking an Orthodontic Treatment Coordinator to guide patients from initial consultation through treatment acceptance and scheduling. You will work closely with our orthodontists and clinical teams to explain treatment options, timelines, insurance benefits, costs, financing, and patient responsibilities.

You will create a welcoming consultation experience, build rapport with families, present treatment plans with confidence, coordinate start appointments, and maintain

Qualifications

• Minimum of 1 year of orthodontic experience.
• 1+ years of dental/medical front office experience.
• Experience presenting treatment plans and discussing costs with patients and families.
• Strong interpersonal and communication skills.
• Comfortable discussing fees, insurance benefits, financing and payment options.

Responsibilities

• Create a welcoming orthodontic consultation experience for patients and families.
• Build rapport with patients and parents and understand treatment goals and concerns.
• Partner with the orthodontist to present recommended treatment plans clearly and confidently.
• Explain treatment options, timelines, expectations, and next steps.
• Present treatment fees, insurance benefits, financing, and payment options.
• Help patients and families overcome financial, scheduling, or other barriers to beginning treatment.
• Establish treatment schedules and coordinate orthodontic start appointments.
• Follow up with patients who have completed consultations but have not yet started treatment.
• Monitor patient progress and maintain accurate treatment plan information in the practice management system.
• Track consultations, pending treatment, case acceptance, and treatment starts.
• Maintain knowledge of applicable insurance plans, benefits, exclusions, and limitations.
• Submit required documentation and predeterminations to third-party benefit providers.
• Clearly communicate insurance status and patient financial responsibility.
• Collaborate with orthodontists, clinical teams, and office leadership to support patient care and practice goals.
• Deliver an exceptional patient experience from consultation through treatment.

Skills

Orthodontic experience

Front office experience

Communication skills

Bilingual (plus)

Education

High School diploma or better

Tools

Practice management systems

Job description

Gentle Dental Irvine is seeking an Orthodontic Treatment Coordinator to guide patients from initial consultation through treatment acceptance and scheduling. You will work closely with our orthodontists and clinical teams to explain treatment options, timelines, insurance benefits, costs, financing, and patient responsibilities.

You will create a welcoming consultation experience, build rapport with families, present treatment plans with confidence, coordinate start appointments, and maintain