Dental Treatment Coordinator: Patient Care & Scheduling

OC Dental Specialist; Irvine (CA); On-site; USD 30,000 - 48,000; Full time

Benefits offered by this job

401k

Paid time off

Sick time

Job summary

OC Dental Specialist in Irvine, CA is seeking an experienced Treatment Coordinator to guide patients through treatment plans and scheduling. You will help patients understand options, coordinate appointments, and work closely with the clinical team to ensure smooth care.

This role requires presenting treatment plans, discussing insurance and costs, and maintaining thorough patient records while upholding HIPAA standards. Experience with dental software and strong customer service are valued.

Qualifications

• Experience presenting and explaining treatment plans to patients with clarity.
• Ability to discuss financial options and payment arrangements.

Responsibilities

• Present and explain recommended treatment plans to patients in a clear and supportive manner.
• Discuss financial options, insurance benefits, and payment arrangements.
• Verify insurance coverage and provide accurate cost estimates.
• Coordinate and schedule treatment appointments efficiently.
• Follow up with patients regarding pending or unscheduled treatment.
• Maintain detailed and accurate patient records.
• Work closely with the dentist and clinical team to ensure seamless patient care.
• Monitor treatment case acceptance and help improve conversion rates.
• Provide exceptional customer service and build strong patient relationships.
• Ensure HIPAA compliance and office policies.

Skills

Dentrix

Education

Registered Dental Assistant (RDA)

Certified Dental Assistant (CDA)

Tools

Dentrix

Job description

OC Dental Specialist in Irvine, CA is seeking an experienced Treatment Coordinator to guide patients through treatment plans and scheduling. You will help patients understand options, coordinate appointments, and work closely with the clinical team to ensure smooth care.

This role requires presenting treatment plans, discussing insurance and costs, and maintaining thorough patient records while upholding HIPAA standards. Experience with dental software and strong customer service are valued.