Orthodontic Treatment Coordinator

NBC Orthodontics Incorporated; Georgetown (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

NBC Orthodontics Incorporated in Georgetown, TX is seeking a passionate Orthodontic Treatment Coordinator to guide patients from consultation to treatment acceptance. You will serve as the welcoming face and coordinate every step of the orthodontic journey.

This role emphasizes clear communication, patient-first service, and collaboration with the clinical team. Experience in a dental or orthodontic office and familiarity with Dolphin or Orthotrac are a plus, as is the ability to manage

Qualifications

• Prior experience as a Treatment Coordinator or in a dental/orthodontic office.
• Strong communication and interpersonal skills with a patient-first mindset.
• Ability to explain treatment plans and financial options in a clear, compassionate manner.
• Familiarity with dental practice management software (Dolphin, Orthotrac).
• Experience with dental insurance verification and billing processes is a plus.
• Highly organized with strong attention to detail and ability to multitask in a fast-paced environment.
• Positive, professional demeanor with a genuine passion for patient care.

Responsibilities

• Conduct new patient consultations and present personalized treatment plans clearly and confidently
• Educate patients and families on orthodontic treatment options, timelines, and financial arrangements
• Coordinate patient scheduling, follow-ups, and case starts to ensure a seamless experience
• Manage financial agreements, insurance verification, and payment plan discussions
• Maintain accurate patient records and treatment documentation in practice management software
• Collaborate closely with orthodontists and clinical staff to support case progression
• Follow up with prospective patients to maximize treatment acceptance rates

Skills

Communication

Interpersonal skills

Patient-focused

Explain plans

Detail-oriented

Multitasking

Tools

Dolphin

Orthotrac

Job description

Benefits:

• 401(k)
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

About the Role:

NBC Orthodontics Incorporated is looking for a passionate and people-focused Orthodontic Treatment Coordinator to join their growing team in Georgetown, TX! In this role, you'll be the welcoming face that guides new and existing patients through their orthodontic journey — from initial consultation to treatment acceptance. If you love connecting with people and making a real difference in their smiles and confidence, this is the opportunity for you.

Responsibilities:

• Conduct new patient consultations and present personalized treatment plans clearly and confidently
• Educate patients and families on orthodontic treatment options, timelines, and financial arrangements
• Coordinate patient scheduling, follow-ups, and case starts to ensure a seamless experience
• Manage financial agreements, insurance verification, and payment plan discussions
• Maintain accurate patient records and treatment documentation in practice management software
• Collaborate closely with orthodontists and clinical staff to support case progression
• Follow up with prospective patients to maximize treatment acceptance rates

Requirements:

• Prior experience as a Treatment Coordinator or in a dental/orthodontic office setting preferred
• Strong communication and interpersonal skills with a patient-first mindset
• Ability to explain treatment plans and financial options in a clear, compassionate manner
• Familiarity with dental or orthodontic practice management software (e.g., Dolphin, Orthotrac)
• Experience with dental insurance verification and billing processes is a plus
• Highly organized with strong attention to detail and ability to multitask in a fast-paced environment
• Positive, professional demeanor with a genuine passion for patient care

About Us:

NBC Orthodontics Incorporated is a trusted orthodontic practice dedicated to creating beautiful, healthy smiles for patients of all ages in the Georgetown, TX community. Our team is known for delivering exceptional, personalized care in a warm and welcoming environment that keeps patients coming back and referring their friends and family. We pride ourselves on fostering a supportive, team-oriented workplace where every member is valued and empowered to grow.