Orthodontic Records & Scheduling Specialist

Smile Doctors Affiliate; Cumming (GA); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision and life insur

Short and long-term disability

401(k) plan

2 weeks paid time off in your first 12

Discounts on braces and clear aligners

Mileage Reimbursement

Job summary

Serenity Orthodontics in Cumming, GA is seeking a Records Coordinator to join our growing team. You’ll welcome new patients, obtain orthodontic records, and help maintain an on-time workflow while guiding scheduling and communications with treatment coordinators and doctors.

You will capture X-rays, photos, and scans, relay patient information, coordinate record requests, and ensure compliance with state and federal regulations. Flexibility to support multiple clinic roles is a plus.

Qualifications

• High School Diploma or equivalent required.
• Dental clinical experience is preferred.
• Bilingual is a plus, but not required.
• Ability to establish and maintain good working relationships with patients and coworkers.
• Ability to communicate effectively verbally and in writing.
• Ability to listen and understand information verbally and in writing.

Responsibilities

• Welcomes new patients and obtains orthodontic records.
• Maintains an on-time patient workflow.
• Provides direction in terms of following schedule or seeing the next available patient.
• Greets new patients and family members; familiarizes them with clinic layout.
• Captures X-rays, photographs and scans.
• Relays new patient information to treatment coordinators and doctors.
• Coordinates clinical records requests.
• Manages patient treatment flow and scheduling.
• Maintains strict compliance with State, Federal, and other regulations.
• Performs after care communication.
• May clean, sterilize, and prepare the equipment.
• May cross train to support multiple roles within the clinic.

Skills

Verbal & written communication

Interpersonal skills

Listening

Multitasking

Education

High School Diploma or equivalent

Job description

Serenity Orthodontics in Cumming, GA is seeking a Records Coordinator to join our growing team. You’ll welcome new patients, obtain orthodontic records, and help maintain an on-time workflow while guiding scheduling and communications with treatment coordinators and doctors.

You will capture X-rays, photos, and scans, relay patient information, coordinate record requests, and ensure compliance with state and federal regulations. Flexibility to support multiple clinic roles is a plus.