Orthodontic Practice Ops Lead | Team & Systems

Graff Orthodontics; Farmington (NM); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Competitive pay based on experience

Quarterly production bonus

Medical, dental, vision, and life保险

Job summary

Graff Orthodontics is seeking a dependable, tech-savvy Practice Operations & Team Lead to guide our close-knit team and daily operations. This hands-on leader will partner with the doctor, support the team, and bring clear communication, consistency, and respectful accountability to the practice.

In this role you will manage daily operations, coordinate staffing and scheduling, oversee payroll and budgets, and support patient experience.

Qualifications

• 3+ years in orthodontic, dental or healthcare leadership.
• Strong communication, organization, problem-solving, and follow-through.
• Comfortable with payroll, practice finances, and performance reports; treatment coordination experience helpful.

Responsibilities

• Lead daily practice operations, staffing, scheduling, patient flow, supplies, and administrative follow-through.
• Coach and support the team, set clear expectations, and address concerns fairly and directly.
• Manage employee payroll and assist with budgets, expenses, performance measures, and financial records.
• Serve as backup Treatment Coordinator when needed, supporting consultations and patient follow-up.
• Partner with doctor and leadership to improve systems, team development and patient experience.

Skills

Payroll & budgets

Team coaching

Communication skills

Tech-savvy

Spanish nice to have

Job description

Graff Orthodontics is seeking a dependable, tech-savvy Practice Operations & Team Lead to guide our close-knit team and daily operations. This hands-on leader will partner with the doctor, support the team, and bring clear communication, consistency, and respectful accountability to the practice.

In this role you will manage daily operations, coordinate staffing and scheduling, oversee payroll and budgets, and support patient experience.