Orthodontic Patient Care & Billing Coordinator

Ashmore Orthodontics; Bremerton (WA); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Paid time off

Paid Holidays

Full Benefits

Team celebrations and occasional tests

Job summary

Ashmore Orthodontics in Wake Forest, NC is seeking a Patient Care Coordinator + Financial Assistant who welcomes families, explains insurance benefits, and guides payment options. You’ll process payments, maintain records, and support both front office and administrative tasks to keep the workflow smooth.

You’ll communicate with patients by phone, text, email, and in person, staying organized in a busy dental environment and delivering an exceptional, caring patient experience every day.

Qualifications

• Excellent communication skills and a professional presence.
• Calm, confident, and composed in a busy environment.
• Naturally kind, helpful and patient.
• Organized and able to multitask.
• Comfortable interacting with children, teens, parents, and adults.
• Positive attitude and a willingness to learn.
• Previous dental or medical front office experience preferred.

Responsibilities

• Welcome patients and families and help them feel at home.
• Verify insurance benefits and help patients understand their coverage.
• Discuss payment options and review financial agreements.
• Process payments and maintain accurate financial records.
• Keep things organized while delivering an exceptional patient experience.
• Provide support to both Patient Care Coordinator and Administrative Lead in tasks and daily operations to ensure a smooth workflow.
• Communicate with patients by phone, text, email and in person.

Skills

Communication

Insurance

Payments

Detail-oriented

Multitasking

Team player

Job description

Ashmore Orthodontics in Wake Forest, NC is seeking a Patient Care Coordinator + Financial Assistant who welcomes families, explains insurance benefits, and guides payment options. You’ll process payments, maintain records, and support both front office and administrative tasks to keep the workflow smooth.

You’ll communicate with patients by phone, text, email, and in person, staying organized in a busy dental environment and delivering an exceptional, caring patient experience every day.