Patient Experience Coordinator

Salt Dental Partners; North Carolina; Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Modern facilities and advanced tech

Mentorship and career growth

Meaningful clinical work

Job summary

Salt Dental Partners in Wake Forest, NC is seeking a friendly, detail-oriented front desk associate to welcome patients, manage records, and coordinate scheduling and billing. You will work closely with doctors and staff to ensure a smooth patient experience.

The role emphasizes HIPAA compliance, strong communication, and accuracy in handling insurance verification and records within a modern dental office.

Qualifications

• 1+ years of medical or dental front desk experience.
• Strong communication and organizational skills.
• Comfortable in a fast paced, detail oriented environment.

Responsibilities

• Greet and check in patients
• Manage patient records and charting across office software
• Communicate with patients on scheduling, billing, and treatment status
• Verify insurance and maintain confidential financial records
• Support compliance with HIPAA, OSHA, and Dental Board standards

Skills

Front desk experience

Communication skills

Organizational skills

Detail-oriented

Job description

Salt Dental Partners in Wake Forest, NC is seeking a friendly, detail-oriented front desk associate to welcome patients, manage records, and coordinate scheduling and billing. You will work closely with doctors and staff to ensure a smooth patient experience.

The role emphasizes HIPAA compliance, strong communication, and accuracy in handling insurance verification and records within a modern dental office.