Patient Care Coordinator

Salt Dental Partners; Bremerton (WA); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Paid time off

Paid Holidays

Full Benefits

Team celebrations and occasional Treat

Job summary

Ashmore Orthodontics is seeking a Patient Care Coordinator + Financial Assistant to welcome patients, verify insurance, explain coverage, and manage payments while supporting daily operations. Ideal candidates bring excellent communication, a calm presence, and attention to detail in a fast-paced dental front office environment.

Join a collaborative team that values guest-like patient experiences and thorough financial handling, with opportunities to grow and contribute across the front desk and

Qualifications

• Friendly, professional patient-facing presence.
• Comfort discussing insurance benefits, payment options, and financial agreements.
• Detail-oriented in reviewing information and processing payments.
• Calm, professional demeanor when addressing questions and problems.
• Team-first attitude and willingness to assist in daily operations.

Responsibilities

• Welcome patients and families and help them feel at home.
• Verify insurance benefits and help patients understand coverage.
• Discuss payment options and review financial agreements.
• Process payments and maintain accurate financial records.
• Keep things organized while delivering an exceptional patient experience.
• Provide support to both Patient Care Coordinator and Administrative Lead in tasks and daily operations to ensure a smooth workflow.
• Communicate with patients by phone, text, email and in person.

Skills

Excellent communication

Insurance benefits

Financial processing

Attention to detail

Calm under pressure

Team player

Front desk/office experience

Job description

Patient Care Coordinator + Financial Assistant

Do you love helping people, keeping things on track, and making someone's day a little brighter? Are you comfortable talking numbers and helping people find solutions? You might be our kind of person!

At Ashmore Orthodontics, we believe in taking great care of our patients AND each other. We're looking for a friendly, confident, detail-loving team member who can create a welcoming patient experience while helping families navigate the financial side of orthodontic treatment.

What You'll Bring to the Team

• A warm, welcoming personality and excellent communication skills
• Confidence discussing insurance benefits, payment options, and financial agreements
• Attention to detail when reviewing information and processing payments
• A calm, professional approach to questions and problem-solving
• A team-first attitude, strong work ethic, and willingness to jump in where needed

What You'll Do

• Welcome patients and families and help them feel at home
• Verify insurance benefits and help patients understand their coverage
• Discuss payment options and review financial agreements
• Process payments and maintain accurate financial records
• Keep things organized while delivering an exceptional patient experience
• Provide support to both Patient Care Coordinator and Administrative Lead in tasks and daily operations to ensure a smooth workflow
• Communicate with patients by phone, text, email and in person

What We’re Looking For

• Excellent communication skills and a professional presence
• Calm, confident, and composed in a busy environment
• Naturally kind, helpful and patient
• Organized and able to multitask
• Comfortable interacting with children, teens, parents, and adults
• Positive attitude and a willingness to learn
• Previous dental or medical front office experience preferred

What We Offer

• $21 - $26 depending on experience
• Paid time off
• Paid Holidays
• Full Benefits
• Team celebrations and occasional treats
• A supportive, positive work environment
• Opportunities to learn, grow, and take on new challenges
• A team that appreciates coffee and good people!

Our Culture

We are looking for someone who shows up for their team, takes pride in their work, treats every patient like a guest in their own home, and isn’t afraid to roll up their sleeves when things get busy!

Our team believes in:

• Fanatical Attention to Detail
• Be Our Guest

If this sounds like you, we’d love to meet you!

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Wake Forest, North Carolina, United States